Team Leader

Work with Walsingham and make a real difference to people's lives. Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We pride ourselves in putting the people we support at the centre of everything we do by delivering specifically tailored support for every individual we work with.

As a valued member of our team, each of us is there to help deliver the quality-of-life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.

As a Manager, you will help to ensure that Walsingham Support's care is of high quality and person-centred, tailored to the needs of each individual based on their lifestyle. Managers in our services ensure a high quality and well-maintained environment for those we support. Each team is expected to work from a care plan, providing help with day-to-day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.

We believe in creating an accessible and fair recruitment process. That’s why, as part of your interview preparation, we will provide the interview questions in advance. We want you to feel confident and ready to showcase your skills and passion.

We really care about our staff and offer a wide range of benefits to each Manager:

• Favourable working hours, including part-time roles and bank positions.
• 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
• Double pay if you work on bank holidays.
• Pension scheme contributions.
• Support to develop in your chosen career field and gain professional qualifications through our apprenticeship offer.
• Life assurance equal to three times your salary.
• Employee Assistance Programme supplied by HealthAssured.
• Walsingham Rewards Scheme with extensive discounts on everyday items.
• Exceptional training and continuing professional development opportunities.
• Recommend a friend bonus of £250.
• Access to Blue Light Card savings.

This is a wonderfully varied role where you will build genuine relationships with the people you care for and your staff team. As a Team Leader, you will be responsible for the overall management and operation of our supported living services. You will ensure that high-quality care is provided to our residents in a person-centred and holistic manner. Your role will involve:

• Leading, managing, and developing a team of support staff.
• Ensuring compliance with all relevant regulations, standards, and best practices.
• Overseeing care plans and risk assessments to meet the individual needs of each resident.
• Building strong relationships with residents, their families, and other stakeholders.
• Managing budgets and resources efficiently.
• Promoting a positive and inclusive environment that respects diversity and individual choice.

Leadership & Management: Provide strong leadership to your team, ensuring staff are well-supported and motivated. Conduct regular supervisions, appraisals, and training sessions.

Quality Assurance: Maintain high standards of care, ensuring services comply with CQC regulations and other relevant frameworks.

Person-Centered Care: Develop and implement personalized care plans that reflect the individual needs, preferences, and goals of each resident.

Communication: Foster effective communication within the team, with residents, families, and external professionals.

Safeguarding: Ensure the safety and wellbeing of all residents, implementing safeguarding policies and procedures effectively.

Financial Management: Oversee the financial aspects of the service, including budgeting, invoicing, and resource allocation.

Qualifications & Experience:

• A minimum of 1 year’s experience in a similar role within social care.
• Strong leadership and management skills.
• Excellent understanding of autism, mental health issues, and learning disabilities.
• Proven ability to manage budgets and resources effectively.
• Strong communication and interpersonal skills.
• Commitment to promoting equality, diversity, and inclusion.
• Previous experience in a supported living environment.
• Knowledge of CQC standards and regulations.
• Experience in staff training and development.

Working for Walsingham Support is a fulfilling and rewarding experience for several reasons:

• Sense of Purpose: Knowing that your efforts contribute to improving the lives of others, especially those in need, can be highly fulfilling.
• Making a Difference: Working for Walsingham allows you to actively contribute to positive change and make a tangible impact on the lives of individuals and communities.
• Personal Growth: Working for Walsingham can provide numerous opportunities for personal and professional development.
• Emotional Rewards: While the work can be emotionally challenging at times, many find the emotional rewards of helping others to be deeply satisfying.
• Alignment with Personal Values: If you are passionate about social care or social issues, working for Walsingham Support will align with your values and allow you to actively contribute to addressing that issue.