At a Glance
- Tasks: Lead and support teams to deliver outstanding care for individuals with complex needs.
- Company: Walsingham Support, a leading provider of social care services in the UK.
- Benefits: 33 days annual leave, pension contributions, life assurance, and extensive training opportunities.
- Other info: Join a supportive team that values your voice and professional growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in senior management within social care and strong leadership skills.
The predicted salary is between 42000 - 42000 £ per year.
Employment Type: Full-time 37.5 hours per week / Monday - Friday with some flexibility/ weekends required.
Company Overview
Walsingham Support are a leading provider of social care services across the UK, dedicated to delivering high-quality care and support to individuals in need.
Our mission is to enhance the well-being and independence of our service users through compassionate and professional care.
Job Description Area Manager
The role of an Area Manager in Supported Living is to provide strategic and operational leadership across multiple services, ensuring people receive safe, high-quality, person-centred support while services remain compliant, financially sustainable, and well-led.
We are looking for a passionate and experienced Area Manager to lead specialist Learning Disability services, primarily supporting adults with Autism who may present some behaviours that challenge, as they transition into adult services.
The successful candidate will be responsible for ensuring the highest standards of care, compliance with regulatory requirements, and the overall performance of the services within their area.
This is a pivotal leadership role requiring resilience, compassion, and confidence.
The successful candidate will play a key role in ensuring safe, high quality, person-centred support, while guiding teams through complex and sometimes challenging situations.
This role would suit someone who
- Thrives in a hands-on leadership role as well as prioritising record keeping and compliance.
- Is comfortable stepping into difficult situation and leading by example.
- Is motivated by improving outcomes for people with complex needs.
Key Responsibilities Area Manager
Lead, manage, and support a team of service managers and care staff to deliver outstanding care services.
This role will be overseeing Supported Living Managers who manage the day to day running of services within Wales between Swansea, Neath Port Talbot & Caerphilly.
- Ensure compliance with all regulatory and legislative requirements, including CIW standards.
- Monitor and improve service quality through regular audits and performance reviews.
- Develop and implement strategic plans to enhance service delivery and achieve business objectives.
- Foster positive relationships with service users, their families, and other stakeholders.
- Manage budgets effectively to ensure financial sustainability and efficiency.
- Identify opportunities for growth and development within the region.
- Provide training, mentoring, and development opportunities for staff.
- Provide visible, hands-on leadership during incidents and periods of heightened behaviour, supporting staff to respond safely and effectively.
- Coach and develop teams in positive behaviour support approaches, ensuring consistency and confidence in practice.
- Promote a calm, reflective culture where staff feel supported to manage emotionally demanding situations.
Qualifications and Skills
- Proven experience in a senior management role within the social care sector.
- Strong knowledge of regulatory and legislative requirements in social care.
- Excellent leadership and people management skills.
- Outstanding communication and interpersonal abilities.
- Demonstrate experience supporting individuals with autism and behaviours that challenge.
- Passion for developing others and building confident, capable teams.
- Resilient and reflective leader who can support others through challenge while maintaining high standards of care.
- Ability to analyse data and make informed decisions.
- Strategic thinker with a proactive and solution-oriented approach.
- Full UK driving licence and willingness to travel as required.
- We really care about our staff and offer a wide range of benefits to each Area Manager:
- 33 days annual leave (25 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
- Pension scheme contributions with up to 3% employer contribution and 4% employee contribution
- Life assurance equal to three times your salary.
- Employee Assistance Programme (EAP) provided by Health Assured
- Walsingham Rewards Scheme with extensive discounts on everyday items.
- Exceptional training and continuing professional development opportunities.
- Long service awards.
- Recommend a friend bonus of £250.
- Access to Blue Light Card savings
- Area Manager
- The three things we would like an applicant to know about the role before applying:
1. Providing leadership and support to Supported Living Managers and their teams across several supported living services.
2. Ensuring compliance with relevant legislation, regulations, CIW requirements, safeguarding procedures, and organisational policies.
3. Monitoring service quality through audits, observations, action plans, and performance reviews, ensuring continuous improvement.
Read what our staff team say about working for Walsingham Support
We collected some comments from our team members from our 3 month and 6 month pulse surveys.
Here is what they said
- "... I feel motivated, valued and committed to providing high-quality care..."
- "... every voice is valued and my manager is always accessible when I need to speak up or contribute..."
- "... I feel supported when it comes to developing professionally..."
- "... the onboarding played a pivotal role in helping me understand and appreciate my role..."
- "... I feel supported in my development and genuinely feel good working as a Walsingham Support Worker..."
- "... I feel very confident because I've had the right training and work with a team that's always ready to help..."
- "... the onboarding played a pivotal role in helping me understand and appreciate my role..."
- "... my manager trusts me, believes in my work and supports my professional development..."
- "... I feel more confident and motivated to learn, grow and contribute to the quality of the organisation..."
Come and work at Walsingham Support - we value our teams.
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Supported Living Area Manager in Swansea employer: Walsingham Support
Walsingham Support is an exceptional employer that values compassion and community impact, offering flexible hours and comprehensive training for its Support Workers in Briton Ferry. The work culture is centred around enhancing the quality of life for individuals with learning disabilities, providing meaningful opportunities for personal and professional growth. Join a charity that prioritises people over profit, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Area Manager in Swansea
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Walsingham Support.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Walsingham Support!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Walsingham Support, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Walsingham Support or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Supported Living Area Manager in Swansea
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Walsingham Support:Before hitting send, make sure to tailor your application specifically to Walsingham Support! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Walsingham Support
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
