Supported Living Manager

MANAGER

Work with Walsingham and make a real difference to people\’s lives

Walsingham Support has been operating across England and Wales since 1986. We enhance the lives of people with learning disabilities, autism and other complex needs. We\’re different because we pride ourselves in putting the people we support at the centre of everything we do. We do this by delivering specifically tailored support for every individual we work with.

As a valued member of our team, each of us is there to help deliver the quality‑of‑life people with disabilities deserve. By doing so, we will be supporting our service users to reach their full potential.

As a Manager you will help to ensure that Walsingham Support\’s care is of high quality and person‑centred and you will help to ensure that care is tailored to the needs of each individual and based on their lifestyle.

Managers in our services ensure a high quality and well‑maintained environment for those we support.

Each team is expected to work from a care plan, providing help with day to day living tasks. This might include personal care, meal preparation, housekeeping, providing emotional support, social interaction and visits to activities in their communities.

Our Interview Process Transparency & Support

We believe in creating an accessible and fair recruitment process. That\’s why, as part of your interview preparation, we will PROVIDE THE INTERVIEW QUESTIONS IN ADVANCE. We want you to feel confident and ready to showcase your skills and passion.

Benefits for Managers

• Favourable working hours, including part‑time roles and bank positions.
• 28 days annual leave (20 days leave + 8 days bank holidays), rising up to 38 days depending on length of service.
• Double pay if you work on bank holidays.
• Paid Enhanced DBS
• Pension scheme contributions.
• We can support you to develop in your chosen career field and gain professional qualifications through our apprenticeship offer.
• Life assurance equal to three times your salary.
• Bereavement helpline.
• Employee Assistance Programme supplied by HealthAssured
• Walsingham Rewards Scheme with extensive discounts on everyday items.
• Exceptional training and continuing professional development opportunities.
• Long service awards.
• Recommend a friend bonus of £250.
• Access to Blue Light Card savings

SUPPORTED LIVING MANAGER

As a Supported Living Manager, you will be responsible for the overall management and operation of our supported living services. You will ensure that high‑quality care is provided to our residents in a person‑centred and holistic manner. Your role will involve:

• Leading, managing, and developing a team of support staff.
• Ensuring compliance with all relevant regulations, standards, and best practices.
• Overseeing care plans and risk assessments to meet the individual needs of each resident.
• Building strong relationships with residents, their families, and other stakeholders.
• Managing budgets and resources efficiently.
• Promoting a positive and inclusive environment that respects diversity and individual choice.

SUPPORTED LIVING MANAGER KEY RESPONSIBILITIES

• Leadership & Management: Provide strong leadership to your team, ensuring staff are well‑supported and motivated. Conduct regular supervisions, appraisals, and training sessions.
• Quality Assurance: Maintain high standards of care, ensuring services comply with CQC regulations and other relevant frameworks.
• Person‑Centred Care: Develop and implement personalized care plans that reflect the individual needs, preferences, and goals of each resident.
• Communication: Foster effective communication within the team, with residents, families, and external professionals.
• Safeguarding: Ensure the safety and wellbeing of all residents, implementing safeguarding policies and procedures effectively.
• Financial Management: Oversee the financial aspects of the service, including budgeting, invoicing, and resource allocation.

Supported Living Manager Qualifications & Experience

Essential

• A minimum of 1 year\’s experience in a similar role within social care.
• A relevant qualification in Health & Social Care.
• Strong leadership and management skills.
• Excellent understanding of autism, mental health issues, and learning disabilities.
• Proven ability to manage budgets and resources effectively.
• Strong communication and interpersonal skills.
• Commitment to promoting equality, diversity, and inclusion.

Desirable

• Previous experience in a supported living environment.
• Knowledge of CQC standards and regulations.
• Experience in staff training and development.

THE BENEFITS OF WORKING FOR A CHARITY

Working for a charity can offer a range of unique benefits compared to working for a commercial business. Below are some of the notable differences:

• SENSE OF PURPOSE: Many people find working for a charity to be more personally fulfilling because they contribute to a cause or mission that aligns with their values. The sense of purpose derived from making a positive impact on society can be a powerful motivator.
• SOCIAL IMPACT: Charities typically focus on addressing social issues, whether it\’s healthcare, education, poverty, or the environment. Working for a charity allows employees to be part of efforts to create positive social change and improve the lives of others.
• DIVERSE AND INCLUSIVE ENVIRONMENT: Charities often have a strong commitment to diversity and inclusion, reflecting the diverse communities they serve. Employees may find themselves working alongside people with varied backgrounds and perspectives.
• SKILL DEVELOPMENT: Working for a charity may provide opportunities for employees to develop a range of skills. With limited resources, employees often take on multiple roles and responsibilities, allowing for skill diversification and professional growth.
• COMMUNITY ENGAGEMENT: Charities are usually deeply connected to the communities they serve. Employees may have the chance to engage directly with beneficiaries, volunteers, and community partners, fostering a strong sense of community and interconnectedness.
• FLEXIBILITY AND PASSION‑DRIVEN WORK: Some charities offer a more flexible work environment, recognising the passion and commitment of their employees. This can lead to increased job satisfaction and work‑life balance.
• POSITIVE WORKPLACE CULTURE: Charities often foster a positive and collaborative workplace culture where employees share a common goal and work together to achieve it. This sense of camaraderie can contribute to a supportive and encouraging work environment.
• YOU ARE NOT MAKING MONEY FOR A BOARD OF DIRECTORS: At Walsingham, any surplus funds generated by the charity goes back into the care of the service users not pay bonuses to directors.
• JOB STABILITY: According to Tori Utley\’s article for Forbes magazine in 2016, charities are less likely to take risks when expanding, so less likely to suffer financially compared to companies that focus purely on profit.

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