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- Tasks: Assist in managing residential care services and support a dedicated team.
- Company: Join Walsingham Support, enhancing lives since 1986.
- Benefits: Enjoy flexible hours, generous leave, and professional development opportunities.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: NVQ Level 3 in Health and Social Care preferred; leadership skills essential.
- Other info: Access to discounts, training, and a supportive work environment.
The predicted salary is between 28800 - 43200 ÂŁ per year.
We are seeking a dedicated and experienced Deputy Manager to join our team in Hemel Hempstead, Hertfordshire. The successful candidate will assist the Supported Living Manager in overseeing the day‑to‑day operations of our Residential Care services, ensuring the delivery of person‑centred care and support to our service users.
Responsibilities
- Assist with the overall management of the Residential care service, ensuring compliance with CQC regulations and company policies.
- Provide leadership and support to a team of support workers, promoting a positive and inclusive working environment.
- Develop and implement care plans tailored to the individual needs and preferences of residents.
- Monitor the quality of care provided, conducting regular audits and addressing any areas for improvement.
- Liaise with external agencies, healthcare professionals, and families to ensure holistic care for residents.
- Support the recruitment, training, and development of staff members.
- Participate in on‑call duties as required, providing emergency support outside regular working hours.
- Help to ensure that care is of high quality, person‑centred, and tailored to each individual’s needs and lifestyle.
- Maintain a high‑quality and well‑maintained environment for those we support.
- Work from a care plan, providing help with day‑to‑day living tasks such as personal care, meal preparation, housekeeping, emotional support, social interaction, and visits to community activities.
Qualifications
- Ideally NVQ Level 3 in Health and Social Care or equivalent qualification.
- Previous experience in a supervisory or managerial role within a residential care setting.
- Strong understanding of CQC regulations and standards.
- Excellent communication, leadership, and organisational skills.
- Compassionate, empathetic, and committed to promoting the independence and well‑being of service users.
- Ability to work flexibly, including evenings, weekends, and on‑call duties if required.
Benefits & Culture
- Favourable working hours, including part‑time roles and bank positions.
- 28 days annual leave (20 days + 8 bank holidays), rising up to 38 days depending on length of service.
- Double pay for work on bank holidays.
- Pension scheme contributions.
- Professional development opportunities, including apprenticeship offers and continuing education.
- Life assurance equal to three times your salary.
- Bereavement helpline and Employee Assistance Programme via HealthAssured.
- Walsingham Rewards Scheme with extensive discounts on everyday items.
- Exceptional training and continuous professional development opportunities.
- Long‑service awards, eye‑care vouchers, and a £250 recommend‑a-friend bonus.
- Access to Blue Light Card savings.
- Support in building genuine relationships with the people you care for and your staff team.
About Walsingham Support
Walsingham Support has been operating across England and Wales since 1986, enhancing the lives of people with learning disabilities, autism, and other complex needs. We put the people we support at the centre of everything we do, delivering specifically tailored support for every individual.
Deputy Manager in Hemel Hempstead employer: Walsingham Support
Contact Detail:
Walsingham Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Hemel Hempstead
✨Tip Number 1
Get to know the company! Research Walsingham Support and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Use the interview questions provided to rehearse your answers. We recommend doing mock interviews with friends or family to build your confidence and refine your delivery.
✨Tip Number 3
Showcase your experience! Be ready to discuss specific examples from your past roles that demonstrate your leadership skills and ability to provide person-centred care. We want to see how you've made a difference in previous positions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Deputy Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Manager role. Highlight your relevant experience in residential care and how it aligns with our values at Walsingham Support.
Showcase Your Skills: Use specific examples to demonstrate your leadership and organisational skills. We want to see how you've successfully managed teams or improved care quality in previous roles.
Be Person-Centred: Remember, we’re all about person-centred care! Share your approach to supporting individuals and how you’ve tailored care plans to meet their unique needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Walsingham Support
✨Know Your Stuff
Make sure you’re familiar with CQC regulations and the specific responsibilities of a Deputy Manager. Brush up on person-centred care principles and think about how you can demonstrate your understanding during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you’ve promoted a positive working environment or supported staff development, as these are key aspects of the role.
✨Tailor Your Care Plans
Be ready to discuss how you would develop and implement care plans that cater to individual needs. Consider bringing a sample care plan or discussing a case study from your experience to illustrate your approach.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and the challenges they face. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
