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- Tasks: Manage housing services that support individuals with autism and mental health needs.
- Company: Walsingham Support, a leader in social care and housing management.
- Benefits: Flexible work options, professional development, and a supportive team environment.
- Why this job: Make a real difference in people's lives while ensuring safe and compliant housing.
- Qualifications: Experience in housing management and strong organisational skills required.
- Other info: Join a collaborative team that values your voice and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced housing professional looking to step into a role where property management directly supports people with autism, learning disabilities and mental health needs? At Walsingham Support, we are looking for a Supported Housing Officer to join our Facilities Management team. The Supported Housing Officer will play a key role in ensuring our supported living properties are safe, compliant, financially sustainable and centred around the people who live in them. This position is ideal for someone who understands that good housing management is critical to delivering high quality social care.
What you will do:
- Assist in delivering a full housing management service across the organisation
- Prepare and issue tenancy agreements and tenant handbooks
- Support appointees with housing benefit applications and queries
- Work with finance and operations colleagues to set rents and service charges
- Monitor tenancy compliance and ensure agreements are adhered to
- Manage issues including rent arrears, anti-social behaviour and tenancy breaches
- Issue notices where required and liaise with solicitors and insurers when necessary
- Lead tenant engagement activity, ensuring a person centred approach
- Support onboarding of new services, including mapping and system updates
- Contribute to property maintenance monitoring and budget oversight
- Work with surveyors, contractors and consultants on maintenance programmes
- Produce reports and performance data to support the Head of Property and Facilities
The Supported Housing Officer will also work closely with Health and Safety and Operations teams to ensure services remain compliant with legislation and regulatory standards.
What we are looking for in our next Supported Housing Officer:
- Experience in housing management, supported living or social housing
- Strong knowledge of tenancy agreements and housing compliance
- Confidence managing rent processes and housing benefit queries
- Experience working with contractors and property maintenance providers
- Strong organisational and reporting skills
- A calm and professional approach to managing challenging tenancy situations
Most importantly, the Supported Housing Officer will share our values and recognise the importance of safe, well managed housing in enabling independence.
Why join us as a Supported Housing Officer?
The Supported Housing Officer role offers the opportunity to shape housing services that genuinely support people to live safely and independently. As a Supported Housing Officer, you will be part of a collaborative Facilities Management team with real influence across the organisation. If you are ready to take on a Supported Housing Officer role where compliance, housing management and social impact come together, we would love to hear from you. Apply today to become our next Supported Housing Officer.
Supported Housing Officer in Brighton employer: Walsingham Support
Contact Detail:
Walsingham Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supported Housing Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with supported living. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience in housing management and compliance. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to tenancy agreements and managing challenging situations to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Walsingham Support.
We think you need these skills to ace Supported Housing Officer in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supported Housing Officer role. Highlight your experience in housing management and any relevant skills that align with what we’re looking for. This shows us you’re genuinely interested and understand the position.
Showcase Your Experience: When detailing your past roles, focus on your experience with tenancy agreements, housing compliance, and managing rent processes. We want to see how your background makes you a great fit for supporting people with autism and learning disabilities.
Be Person-Centred: Remember, this role is all about supporting individuals. Use your application to demonstrate your understanding of person-centred approaches in housing management. Share examples of how you've engaged with tenants or handled challenging situations professionally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Walsingham Support and our values!
How to prepare for a job interview at Walsingham Support
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy agreements and housing compliance. Familiarise yourself with the specific needs of people with autism, learning disabilities, and mental health issues, as this will show that you understand the importance of person-centred housing management.
✨Showcase Your Experience
Prepare to discuss your previous experience in housing management or supported living. Think of specific examples where you've successfully managed rent processes or dealt with challenging tenancy situations, as these stories will highlight your skills and confidence.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like managing rent arrears or dealing with anti-social behaviour. Practise how you would handle these situations calmly and professionally, demonstrating your problem-solving abilities and organisational skills.
✨Engage with the Team Spirit
Walsingham Support values collaboration, so be prepared to discuss how you work within a team. Share examples of how you've contributed to team success in the past, and express your enthusiasm for being part of a supportive environment that prioritises high-quality care.