At a Glance
- Tasks: Support and empower individuals aged 55+ to live independently and thrive.
- Company: Join whg, a top employer dedicated to creating sustainable communities.
- Benefits: Enjoy competitive salary, 27 days leave, health cash plan, and flexible work culture.
- Other info: Attend our Open Day to learn more and meet the team!
- Why this job: Make a real difference in people's lives while building connections and community.
- Qualifications: Passion for wellbeing and experience in support roles preferred.
Help people live well, stay connected and thrive in later life!
About our Wellbeing Schemes
Our wellbeing schemes provide one and two-bedroom apartments for people aged 55+, set within welcoming, supportive communities that want to live independently. Our schemes can offer:
- Communal gardens, kitchens and lounges
- A strong sense of community and belonging
- A Wellbeing Officer that is on site. Days and times vary in each scheme during working hours on Monday – Friday.
As a result, customers are able to live independently in their own homes, with the reassurance that help, advice and social connection are close by when needed.
About the Role
As a Wellbeing Officer, you’ll play a vital role in supporting customers aged 55+ who live within our wellbeing schemes or in the wider community. Focusing on What Matters to each individual, you’ll:
- Provide wellbeing support tailored to individual needs
- Organise and deliver activities that promote independence and connection
- Help reduce loneliness and support people to age well
- Signpost and work alongside partner agencies where appropriate
You’ll be based on site within our wellbeing schemes up to five days a week, working closely with housing colleagues and external partners to provide a joined-up, person-centred service. A flexible approach is required as you will work across our wellbeing schemes within the boroughs of Walsall and Wolverhampton, depending on service requirements. This may include working from different schemes at short notice to provide cover for sickness, annual leave or other operational needs. You will therefore need to be able to travel between our schemes as required.
We’re inviting people who are interested in a Wellbeing Officer role to attend our Open Day on Friday 25th September 2026 between 10:00am to 3:00pm. This is a fantastic opportunity to:
- Learn more about our wellbeing schemes
- Meet the team and the people we support
- Discover what a career with whg could look like
To attend, please register your interest by completing an application. Once you have registered your interest, we will contact you with a selection of available time slots for you to book your session. Full details of the Open Day will be provided once your booking has been confirmed. Following the Open Day, some attendees may be invited to attend an interview at a later date.
Why attend the Open Day?
- Meet the team and the people we support
- Learn more about the role in an informal, welcoming setting
- Ask questions and gain a real insight into the work
- Decide whether this opportunity is right for you
What’s in it for you?
Working at whg means being part of a team that values flexibility, professional development, and a positive workplace culture. We offer:
- A competitive salary
- 27 days of annual leave (Pro-Rata) plus Christmas shut down
- Access to an annual leave purchase scheme
- Participation in the defined benefit Local Government Pension Scheme or a choice of another great pension scheme
- A health cash plan to enhance your wellbeing and claim back costs of prescriptions, eye care, dental and complementary therapies
- A range of shopping and leisure discounts
- Structured learning and development opportunities
- Automatic membership of Colleague Voice
- A friendly workplace environment and commitment to work-life-balance
About us
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
whg and Aspire Housing have agreed a merger, which will create a new housing association with 32,000 homes across our Midlands heartlands. These plans do not affect our current recruitment, and all advertised posts remain approved and active. Find out more about these proposals.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2026. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.
We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website to learn more and apply.
whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.
Wellbeing Officer in Walsall employer: Walsall Housing Group
At whg, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, generous annual leave, and a commitment to work-life balance, our team members are empowered to make a meaningful impact in the community while enjoying a fulfilling career. Located in Walsall, we provide unique opportunities to lead innovative social programmes that directly improve the lives of vulnerable individuals, making every day at work rewarding and purposeful.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Officer in Walsall
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Walsall Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Walsall Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Walsall Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Walsall Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Wellbeing Officer in Walsall
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Walsall Housing Group:Before hitting send, make sure to tailor your application specifically to Walsall Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Walsall Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
