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- Tasks: Oversee quality control for new build homes and ensure zero-defects approach.
- Company: Join whg, a leading provider of affordable homes in the Midlands.
- Benefits: Competitive salary, 27 days leave, pension scheme, and health cash plan.
- Other info: Recognised as a top employer with a commitment to inclusivity and employee wellbeing.
- Why this job: Make a real impact on community housing and work in a supportive environment.
- Qualifications: HNC in construction and extensive experience in quality management required.
Salary: £50,484 - £53,090 (plus £1,000 ECU) per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week
Closing Date: 21st May 2026
Interview Date: 1st and 2nd June 2026
At whg, we are committed to building high-quality homes that create thriving communities. With an ambitious development programme, we are looking for an experienced Quality Control Manager to join our Construction and Quality team to help deliver our 2030 transformational programme, delivering a minimum of over 400 quality build homes per annum. You will work within a committed team dedicated to delivering quality new build homes. You will play a key role in delivering our zero-defects approach ensuring that all projects across whg's development programme are designed and completed to the highest quality standard and in accordance with whg's design brief, contractual obligations, industry standards and Homes England guidelines.
Main job responsibilities:
- Oversee on-site inspections, snagging, and post-completion defects management across multiple projects.
- Carry out pre-contract drawing checks, reviewing drawings through all build stages.
- Support Project Managers to ensure compliance with whg's brief, contractual obligations and Homes England requirements.
- Attend site meetings as whg representative, reporting accurately on progress and quality.
- Liaise with contractors, consultants and internal teams to resolve construction and quality issues.
- Cross team working to ensure a smooth build and handover process to internal key stakeholders.
- Promote good practice through site tool box talks and quality bulletin reports.
- Monitor programmes to ensure projects remain on track and meet deadlines.
- Review building control, warranty provider and inspector reports, ensuring all actions are closed out.
- Lead on pre-handover inspections, snagging lists and defect resolution during the liability period.
- Collate and upload all asset data to whg systems.
We're looking for someone who has:
- Minimum qualification level of HNC in construction and the built environment or equivalent.
- Extensive, relevant experience of technical and quality management during the construction phase of new build housing, over-55s housing and change of use schemes.
- Good knowledge of current building regulations, NHBC/LABC/Premier guarantee standards and certification required for a successful handover.
- The ability to identify technical problems on site and to recommend solutions and corrective action.
- Understanding of building contracts.
- Ability to read and understand drawings/specifications and ensure they are followed.
- Experience of working in social housing or a development environment.
- Experience of managing customer expectations.
- Good written, verbal and IT skills including Microsoft Office.
- Ability to deal with challenging situations calmly and assertively.
- Welcome and be positive about change and improving services.
- Access to a car and a full driving licence with business insurance.
- A growth mindset looking at ways to improve and promote new technologies and changes.
What we offer:
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us:
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values Trustworthy, Respectful, Accountable, Collaborative and Excellent guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan. Whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process. This vacancy is open to both internal and external applicants.
Quality Control Manager (New Build) in Walsall employer: Walsall Housing Group
Contact Detail:
Walsall Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Control Manager (New Build) in Walsall
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction and quality management sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings before they hit the market.
✨Tip Number 2
Prepare for interviews by researching whg and their projects. Understand their commitment to quality and community, and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality control and problem-solving on-site. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Quality Control Manager (New Build) in Walsall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality management and construction. We want to see how your skills align with our mission of delivering high-quality homes.
Showcase Relevant Experience: When detailing your work history, focus on your experience with new build housing and any relevant projects you've managed. We love seeing specific examples that demonstrate your ability to handle quality control effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, as we appreciate a well-structured application that’s easy to read.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about our values and culture there!
How to prepare for a job interview at Walsall Housing Group
✨Know Your Stuff
Make sure you brush up on your knowledge of current building regulations and quality management practices. Familiarise yourself with the specific standards and certifications relevant to the role, like NHBC or LABC. This will show that you're not just qualified but genuinely interested in the field.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing quality during the construction phase. Have specific examples ready that highlight your ability to identify technical problems and implement solutions. This will demonstrate your hands-on expertise and problem-solving skills.
✨Be a Team Player
Since the role involves liaising with various teams and stakeholders, be ready to talk about your collaborative experiences. Share instances where you've worked effectively with contractors, consultants, or internal teams to resolve issues. This will illustrate your ability to foster good relationships and promote teamwork.
✨Embrace Change
Whg values a growth mindset, so be prepared to discuss how you've welcomed change in your previous roles. Talk about any new technologies or processes you've adopted and how they improved outcomes. This will show that you're adaptable and open to innovation, which is crucial for their ambitious development programme.