IT Service Desk Leader: Elevating Frontline Tech Support in Walsall

IT Service Desk Leader: Elevating Frontline Tech Support in Walsall

Walsall Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team of IT Technicians and deliver top-notch tech support.
  • Company: Walsall Housing Group, dedicated to service excellence.
  • Benefits: Competitive salary, 27 days annual leave, and work-life balance.
  • Other info: Join a supportive team with a focus on career development.
  • Why this job: Elevate frontline tech support and make a real difference.
  • Qualifications: Degree in technology and ITIL4 Foundation certification required.

The predicted salary is between 40000 - 50000 Β£ per year.

Walsall-Housing-Group is seeking an experienced IT Service Desk Team Leader in Walsall, England. This role involves leading a team of IT Technicians, providing high-quality technical support, and ensuring service excellence across the organization.

The ideal candidate will possess a degree in a technology-related discipline and an ITIL4 Foundation certification.

This position offers a competitive salary, 27 days of annual leave, and a commitment to work-life balance.

IT Service Desk Leader: Elevating Frontline Tech Support in Walsall employer: Walsall Housing Group

Walsall Housing Group is an exceptional employer that prioritises employee well-being and professional development. With a strong commitment to work-life balance, generous annual leave, and a collaborative work culture, this role as IT Service Desk Team Leader offers the opportunity to lead a dedicated team while advancing your career in a supportive environment. Join us in Walsall, where your contributions will be valued and rewarded.

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Contact Details:

Walsall Housing Group Recruitment Team

We think you need these skills to ace IT Service Desk Leader: Elevating Frontline Tech Support in Walsall

Team Leadership
Technical Support
ITIL4 Foundation Certification
Service Excellence
Degree in Technology-related Discipline
Communication Skills
Problem-Solving Skills