whg is recruiting a Customer Service Advisor for a fixed-term contract in Walsall. You will handle a variety of customer enquiries across channels and provide in-person support at our reception, helping users with self-service options. The role emphasizes delivering high-quality, timely service and problem resolution.
Ideal candidates will have strong communication, empathy, and the ability to maintain composure under pressure, while collaborating with other teams to improve customer outcomes.
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Customer Service Advisor | Hybrid, Growth & Impact in Walsall employer: Walsall Housing Group
At whg, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. With competitive salaries, generous annual leave, and a commitment to work-life balance, our team members are empowered to make a meaningful impact in the community while enjoying a fulfilling career. Located in Walsall, we provide unique opportunities to lead innovative social programmes that directly improve the lives of vulnerable individuals, making every day at work rewarding and purposeful.
