Quality Control Manager (New Build)

At whg, we are committed to building high-quality homes that create thriving communities. With an ambitious development programme, we are looking for an experienced Quality Control Manager to join our Construction and Quality team to help deliver our 2030 transformational programme, delivering a minimum of over 400 quality build homes per annum. You will work within a committed team dedicated to delivering quality new build homes. You will play a key role in delivering our zero-defects approach ensuring that all projects across whg's development programme are designed and completed to the highest quality standard and in accordance with whg's design brief, contractual obligations, industry standards and Homes England guidelines.

Main job responsibilities:

• Oversee on-site inspections, snagging, and post-completion defects management across multiple projects.
• Carry out pre-contract drawing checks, reviewing drawings through all build stages.
• Support Project Managers to ensure compliance with whg's brief, contractual obligations and Homes England requirements.
• Attend site meetings as whg representative, reporting accurately on progress and quality.
• Liaise with contractors, consultants and internal teams to resolve construction and quality issues.
• Cross team working to ensure a smooth build and handover process to internal key stakeholders.
• Promote good practice through site tool box talks and quality bulletin reports.
• Monitor programmes to ensure projects remain on track and meet deadlines.
• Review building control, warranty provider and inspector reports, ensuring all actions are closed out.
• Lead on pre-handover inspections, snagging lists and defect resolution during the liability period.
• Collate and upload all asset data to whg systems.

Required profile:

• Minimum qualification level of HNC in construction and the built environment or equivalent.
• Extensive, relevant experience of technical and quality management during the construction phase of new build housing, over-55s housing and change of use schemes.
• Good knowledge of current building regulations, NHBC/LABC/Premier guarantee standards and certification required for a successful handover.
• The ability to identify technical problems on site and to recommend solutions and corrective action.
• Understanding of building contracts.
• Ability to read and understand drawings/specifications and ensure they are followed.
• Experience of working in social housing or a development environment.
• Experience of managing customer expectations.
• Good written, verbal and IT skills including Microsoft Office.
• Ability to deal with challenging situations calmly and assertively.
• Welcome and be positive about change and improving services.
• Access to a car and a full driving licence with business insurance.
• A growth mindset looking at ways to improve and promote new technologies and changes.

What we offer:

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us: At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values Trustworthy, Respectful, Accountable, Collaborative and Excellent guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

Interested in joining our team? Visit our website www.whg.uk.com and read Our 2030 Plan. Whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process. This vacancy is open to both internal and external applicants.