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- Tasks: Support project delivery and ensure high standards in community-focused construction projects.
- Company: Join whg, a top employer dedicated to affordable housing and sustainable communities.
- Benefits: Enjoy a competitive salary, 27 days leave, health cash plan, and flexible working.
- Why this job: Make a real impact in your community while developing your project management skills.
- Qualifications: HNC in construction or relevant experience, plus strong IT and communication skills.
- Other info: Be part of an inclusive workplace that values trust, respect, and collaboration.
The predicted salary is between 42535 - 45238 £ per year.
Salary: £42,535 - £45,238 (plus £1,000 ECU) per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Full Time, Permanent, 37 hours per week
Closing Date: 13th February 2026
Interview Date: To be confirmed
Ready to make a visible impact in your community and help drive forward an ambitious investment programme? We’re looking for a Project Delivery Officer to play a key role in the successful delivery of our planned investment, decarbonisation and net zero programmes, aligned to agreed targets, standards and customer outcomes.
Supporting the Project Manager and working as part of a collaborative delivery team, you’ll work closely with colleagues and contractors to ensure projects are delivered in line with contractual requirements, provide value for money, and maintain a strong focus on customer experience. You’ll help ensure that our planned maintenance and major works programmes not only meet technical and contractual standards, but also support our wider sustainability, energy efficiency and net zero ambitions, delivering high-quality, compliant and customer-focused outcomes across our homes. This role offers a fantastic opportunity to blend your technical knowledge and people skills while contributing to meaningful improvements in our communities.
Main job responsibilities:
- Support the Project Managers to ensure contractors are delivering our major works projects in line with contractual requirements
- Conduct daily site visits to track progress, snag works and ensure high standards of delivery.
- Take the lead on smaller projects, independently managing contractors, reporting on and challenging contractor performance when required.
- Collaborate in developing, designing, procuring and administering projects, owning and carrying out elements of these functions.
- Record and approve variations and ensure they are administered in accordance with the contractual conditions and costs are scrutinised to ensure they represent good value.
- Support the Customer Liaison Agent in keeping the customer fully informed of progress and issues relating to works in their home.
- Undertake a full stock condition survey of the home as part of the supervision and handover of the main works.
- To ensure that all relevant contract documentation is completed and accurately filed in accordance with procedures.
- Supporting the Project Manager with site inspections and to verify compliance with appropriate standards relating to asbestos, Building Safety, planned investment specifications, statutory approvals and compliance.
- Foster strong working relationships with contractors, consultants, and supply chain partners.
We’re looking for someone who has:
- A construction or building related qualification at HNC level or qualified by substantial recent relevant experience.
- Experience of managing construction projects.
- Experience of working with and managing contractors.
- Experience working with customers.
- Excellent IT Skills, in particular the ability to use Microsoft Word and Excel
- Excellent written and verbal communication skills
- A thorough understanding of health and safety legislation
Desirable:
- Experience supporting or delivering decarbonisation, retrofit or net zero-related projects.
What’s in it for you?
In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.
About us:
At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
Interested in joining our team? Apply Now
Project Delivery Officer employer: Walsall Housing Group
Contact Detail:
Walsall Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Delivery Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially their sustainability and net zero initiatives. Be ready to discuss how your skills align with their goals and how you can contribute to their success.
✨Tip Number 3
Show off your soft skills! As a Project Delivery Officer, communication and collaboration are key. During interviews, share examples of how you've successfully worked with teams and managed contractors to deliver projects on time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our mission to create sustainable communities.
We think you need these skills to ace Project Delivery Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in project delivery and construction management. We want to see how your skills align with the role of Project Delivery Officer!
Showcase Your Communication Skills: Since this role involves working closely with contractors and customers, it's essential to demonstrate your excellent written and verbal communication skills. Use clear examples in your application to show how you've effectively communicated in past projects.
Highlight Relevant Experience: Don’t forget to mention any experience you have with decarbonisation or net zero projects. We’re keen on candidates who can contribute to our sustainability goals, so make that a focal point in your application!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Walsall Housing Group
✨Know Your Projects
Before the interview, make sure you’re familiar with the types of projects the company is involved in, especially those related to decarbonisation and net zero. This will help you demonstrate your understanding of their goals and how your experience aligns with their needs.
✨Showcase Your Communication Skills
As a Project Delivery Officer, you'll need to communicate effectively with contractors and customers. Prepare examples from your past experiences where you successfully managed relationships or resolved conflicts, highlighting your excellent verbal and written communication skills.
✨Demonstrate Your Technical Knowledge
Brush up on your construction knowledge, particularly around health and safety legislation and project management principles. Be ready to discuss how you've applied this knowledge in previous roles, as it’s crucial for ensuring compliance and delivering high-quality outcomes.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's projects, team dynamics, and their approach to sustainability. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
