At a Glance
- Tasks: Join us as a Facilities Assistant, ensuring safe and efficient workspaces daily.
- Company: whg provides affordable homes and creates sustainable communities across the Midlands.
- Benefits: Enjoy 27 days annual leave, health cash plan, and shopping discounts.
- Other info: Recognised as a top employer, we value inclusivity and support for all applicants.
- Why this job: Be part of a dynamic team with varied tasks and a focus on work-life balance.
- Qualifications: City & Guilds/NVQ Level 2 in trades or willingness to obtain; full UK Drivers Licence required.
The predicted salary is between 28511 - 30161 £ per year.
Facilities Assistant Salary: £28,511 - £30,161 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 11th August 2025 Interview Date: 22nd August 2025 Are you a hands-on problem-solver with a passion for maintaining safe, efficient, and welcoming workspaces? Do you enjoy variety in your day and take pride in delivering top-quality service? If so, whg is looking for someone like you to join our Facilities team as a Facilities Assistant. As a Facilities Assistant, you’ll play a key role in delivering a proactive and reliable facilities management service across all whg commercial properties. From performing daily building checks and maintenance tasks to supporting health and safety inspections and contractor coordination – no two days will be the same. You’ll be our go-to person for caretaking, minor repairs, equipment inspections, post room support, meeting room setups, and more. You’ll also be a key contact for colleagues and contractors, ensuring our working environments are safe, functional, and fit for purpose. Main job responsibilities: * Carrying out daily operational checks at Hatherton Street and other commercial sites. * Conducting preventative maintenance and regular equipment inspections in line with health and safety regulations. * Responding quickly to reactive repairs and escalating where needed. * Coordinating and supervising contractors and trade colleagues on-site. * Assisting with furniture moves, equipment deliveries, and general caretaking duties. * Supporting fire safety checks, meeting room setups, vehicle checks, and asset register updates. * Using digital systems to log and update all facilities-related tasks. We\'re looking for someone who has: * Either a City & Guilds/NVQ Level 2 qualification or equivalent in a Trades based qualification such as Electrics or Carpentry (or be willing to obtain after successful completion of probationary period) * A full UK Drivers Licence, preferably with experience of driving a transit van up to 3.5 tonnes. * An understanding of good H&S practice. * Basic experience of painting and decorating and carpentry. * Experience of problem solving for all aspects of maintenance, caretaking and cleaning. * Experience of basic electrical and plumbing fault finding and repair work. * Experience of general maintenance and office furniture assembly. * Experience of keeping buildings clean and tidy, including day-to-day maintenance tasks. * Experience of working collaboratively within a multi-skilled team. * Sound communication skills with the ability to inform colleagues accurately of ongoing work. * The ability to use work tools & test equipment. * A positive attitude and a willingness to learn. What’s in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them. About us At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive. We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2025. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition. We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities
Facilities Assistant in Walsall employer: Walsall Housing Group
At whg, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and growth. As a Facilities Assistant in Walsall, you will enjoy a competitive salary, generous annual leave, and a range of benefits, all while contributing to our mission of providing affordable homes and creating sustainable communities. Join us and be part of a team that values collaboration, accountability, and excellence, ensuring you have the autonomy and support needed to thrive in your role.
Contact Details:
Walsall Housing Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Assistant in Walsall
✨Tip Number 1
Familiarise yourself with the specific facilities management tasks mentioned in the job description. Understanding daily operational checks and preventative maintenance will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight any hands-on experience you have with basic repairs, caretaking, or maintenance tasks. Be ready to share examples of how you've solved problems in previous roles, as this will show your proactive approach.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated with colleagues and contractors in past experiences.
✨Tip Number 4
Research whg's values and mission to align your answers with their culture during the interview. Showing that you resonate with their commitment to creating sustainable communities can set you apart from other candidates.
We think you need these skills to ace Facilities Assistant in Walsall
Hands-on Problem-Solving
Health and Safety Awareness
Basic Electrical Fault Finding
Basic Plumbing Skills
Carpentry Skills
Painting and Decorating Experience
General Maintenance Knowledge
Office Furniture Assembly
Communication Skills
Team Collaboration
Time Management
Attention to Detail
Digital Systems Proficiency
Adaptability
Positive Attitude
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Facilities Assistant role. Emphasise any hands-on problem-solving experience, maintenance tasks, and teamwork abilities.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for maintaining safe and efficient workspaces. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Highlight Relevant Qualifications:If you have a City & Guilds/NVQ Level 2 qualification or equivalent in trades, make sure to mention it prominently. If not, express your willingness to obtain such qualifications after probation.
Showcase Your Communication Skills:In your application, demonstrate your sound communication skills. Provide examples of how you've effectively informed colleagues about ongoing work or coordinated with contractors in previous roles.
How to prepare for a job interview at Walsall Housing Group
✨Show Your Problem-Solving Skills
As a Facilities Assistant, you'll need to demonstrate your ability to tackle issues head-on. Prepare examples of past situations where you've successfully resolved maintenance or operational problems, highlighting your hands-on approach.
✨Familiarise Yourself with Health and Safety Regulations
Understanding health and safety practices is crucial for this role. Brush up on relevant regulations and be ready to discuss how you’ve applied them in previous positions, ensuring safe and efficient workspaces.
✨Highlight Your Teamwork Experience
This position requires collaboration with colleagues and contractors. Be prepared to share experiences that showcase your ability to work effectively within a multi-skilled team, emphasising communication and cooperation.
✨Demonstrate Your Willingness to Learn
A positive attitude and eagerness to learn are key traits for this role. Be ready to discuss how you’ve embraced new challenges in the past and your commitment to obtaining further qualifications, like the City & Guilds/NVQ Level 2.
