Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust
Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust

Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust

Walsall Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide compassionate care to patients in a supportive hospice environment.
  • Company: Join Walsall Healthcare NHS Trust, the only NHS acute care provider in Walsall.
  • Benefits: Enjoy personal training opportunities and flexible working hours, including long days and night shifts.
  • Why this job: Make a real difference in patients' lives during their most challenging times while developing your skills.
  • Qualifications: No specific qualifications required, just a caring attitude and willingness to learn.
  • Other info: This role may close early due to high application numbers, so apply soon!

The predicted salary is between 28800 - 43200 £ per year.

We are currently looking for a permanent Clinical Support Workers who are enthusiastic and motivated to join the community based 12 bedded Goscote Hospice.

You must be caring, compassionate, reliable and have a genuine interest to work within Goscote Hospice based at Walsall Palliative Care Centre, Goscote Lane Walsall WS3 1SJ. These roles are primarily providing direct clinically individualised and focussed care for the patients. Sensitivity is key component of these roles as you support patients and carers during highly emotional charged times. Theses roles will focus on caring for patients with life limiting conditions that are approaching the end of their life or requiring symptom control.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm – 7.30am) includes weekends and bank holidays as the service demands

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
2. Report changes to patient’s health status to trained nurse for action
3. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site
4. support patients with care after death
5. Complete local competencies specific for the role

There will be opportunities for personal training and development in line with the Trust resources and requirements.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
1. Assist in undertaking activities of living in accordance with the care plan prescribed by qualified staff. These duties will include the delivery of hygiene care, nutrition and hydration, continence care, pressure area care, mobility and rehabilitation and offer psychological support.
2. Report changes to patient’s health status to trained nurse for action
3. Support registered nursing staff with clinical treatments and investigations as appropriate, to the level of knowledge and skill. This may include the escort of patients to other departments within the centre and on occasion to other departments and specialist units off site

There will be opportunities for personal training and development in line with the Trust resources and requirements.

You will need to work a flexible approach working in the service which includes long days (7am -7.30pm) and night shifts (7pm – 7.30am) includes weekends and bank holidays as the service demands

In addition to the clinical element of this role there are also other essential components that the jobholder will be required to fulfil.
1. Assist in the maintenance of general clerical activities to support the clinical environment and patient care. These duties will include answering the telephone, taking and passing on of messages to the relevant person, filing, keeping patient’s bedside records tidy etc.
2. Support registered nursing staff in ensuring communication systems meet the needs of patients carers and staff. This will include referring carers and visitors on to the appropriate trained nurse. Adhering to the Trust’s complaint procedure with For One & All
3. Regard to formal and verbal complaints. Updating notice boards and leaflet racks. Attending ward staff meetings and where necessary acting as a ward representative at specific meetings at the ward managers request
4. Maintain confidentiality in relation to patients be the information obtained either verbally, written or electronically The information supplied above is intended to summarise the key responsibilities and duties of the role. The post holder may be required from time to time to carry out other reasonable requests and duties as required, consistent with the responsibilities of the grade.

This advert closes on Thursday 7 Aug 2025 #J-18808-Ljbffr

Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust employer: Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust is an exceptional employer, offering a supportive and compassionate work environment at the Goscote Hospice. Employees benefit from ongoing training and development opportunities, ensuring personal growth while making a meaningful impact in the lives of patients with life-limiting conditions. The Trust's state-of-the-art facilities and commitment to community care create a fulfilling workplace for those dedicated to providing high-quality palliative care.
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Contact Detail:

Walsall Healthcare NHS Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust

✨Tip Number 1

Familiarise yourself with the specific needs of palliative care. Understanding the emotional and physical challenges faced by patients and their families will help you demonstrate your compassion and suitability for the role during any interviews or discussions.

✨Tip Number 2

Network with current or former Clinical Support Workers in palliative care settings. They can provide valuable insights into the role and may even offer tips on how to stand out as a candidate when applying through our website.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working long days, nights, weekends, and bank holidays, showing that you are adaptable and willing to meet these demands can set you apart from other candidates.

✨Tip Number 4

Research Walsall Healthcare NHS Trust and its values. Being able to articulate how your personal values align with the Trust's mission during an interview can demonstrate your commitment and make a strong impression.

We think you need these skills to ace Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust

Compassionate Care
Emotional Sensitivity
Patient Support
Communication Skills
Teamwork
Flexibility
Attention to Detail
Basic Clinical Knowledge
Time Management
Record Keeping
Problem-Solving Skills
Understanding of Palliative Care
Ability to Work Under Pressure
Confidentiality Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Clinical Support Worker in Palliative Care. Highlight your relevant experience and skills that align with the role.

Tailor Your CV: Customise your CV to reflect your experience in providing compassionate care, especially in palliative settings. Include specific examples of how you've supported patients and their families during difficult times.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for palliative care. Mention why you want to work at Goscote Hospice and how your values align with their mission. Be sure to express your understanding of the emotional aspects of the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Walsall Healthcare NHS Trust

✨Show Your Compassion

In a role like Clinical Support Worker, demonstrating your caring nature is crucial. Share personal experiences or examples where you've shown empathy and compassion, especially in challenging situations.

✨Understand the Role's Responsibilities

Familiarise yourself with the specific duties outlined in the job description. Be prepared to discuss how your skills align with tasks such as providing hygiene care, supporting patients emotionally, and reporting health changes.

✨Highlight Flexibility and Teamwork

This position requires a flexible approach to working hours, including nights and weekends. Emphasise your willingness to adapt and work collaboratively with nursing staff to ensure patient care is prioritised.

✨Prepare for Emotional Conversations

Given the sensitive nature of palliative care, be ready to discuss how you would handle difficult conversations with patients and their families. Show that you can maintain professionalism while being supportive during emotional times.

Clinical Support Worker - Palliative Care Goscote Hospice | Walsall Healthcare NHS Trust
Walsall Healthcare NHS Trust

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