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- Tasks: Join our Gynaecology team, managing patient bookings and general admin tasks.
- Company: Walsall Healthcare NHS Trust provides comprehensive NHS services to a vibrant community.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in healthcare while gaining valuable experience in a dynamic setting.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Apply soon, as we may close applications early due to high interest!
The predicted salary is between 24000 - 36000 £ per year.
To work as part of a Gynaecology Out-Patient department team, predominantly responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.
Key Responsibilities
1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
2. Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
5. To extract case notes as and when necessary in the Health Records Library.
6. To accurately input data onto theatre I.T. system
7. Produce accurate and up to date theatre lists using the I.T. theatre system.
8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.
10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.
To work as part of a Gynaecology Out-Patient department team, responsible for the efficient and effective running of the Gynaecology Easibook/Pre-Assessment Department. To be responsible for booking patients onto theatre lists and procedure clinic lists whilst adhering to the Patient Access Policy and striving to achieve RTT standards.
At times the post holder will be expected to cover general admin duties within the main Gynaecology Department
See Job Description for full responsibilities
Key Responsibilities
1. To communicate effectively with other members of the MDT, Consultants, medical staff, nurses, clerical staff within other departments and own team, GPs, outside agencies, patients and visitors.
2. Perform general office duties – filing, accessing databases, telephone messages, post, and general enquiries.
3. To communicate effectively with patients and carers giving information and advice as appropriate, particularly when booking appointments.
4. Demonstrate implementation of the Patient Access Policy and the importance of ensuring this is carried out thoroughly, in relation to maintaining the waiting list and achievement of targets.
5. To extract case notes as and when necessary in the Health Records Library.
6. To accurately input data onto theatre I.T. system
7. Produce accurate and up to date theatre lists using the I.T. theatre system.
8. Liaise with clerical and clinical staff ensuring theatre lists are appropriate in relation to case mix and access priorities.
9. Ensure theatre lists are effectively utilised to match pre-determined schedules. Any anomalies or short falls are brought to the attention of the Managers, Matron and Clinician.
10. Input information onto theatre lists that is sensitive and personal but at the same time alerting theatre staff of any impending hazard.
This advert closes on Monday 28 Jul 2025 #J-18808-Ljbffr
Clerical Officer in Gynaecology - Easibook/Pre-assessment | Walsall Healthcare NHS Trust employer: Walsall Healthcare NHS Trust
Contact Detail:
Walsall Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer in Gynaecology - Easibook/Pre-assessment | Walsall Healthcare NHS Trust
✨Tip Number 1
Familiarise yourself with the Patient Access Policy and RTT standards. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to the department's objectives during interviews.
✨Tip Number 2
Brush up on your communication skills, especially in a healthcare setting. Being able to effectively communicate with patients, medical staff, and other departments is crucial for this role, so consider practicing scenarios or role-playing with friends.
✨Tip Number 3
Gain experience with theatre IT systems if possible. Familiarity with data input and management in a clinical environment can set you apart from other candidates, so look for online tutorials or courses that cover relevant software.
✨Tip Number 4
Network with professionals in the healthcare sector, particularly those working in gynaecology or administrative roles. Attend local healthcare events or join online forums to make connections that could provide insights or even referrals for the position.
We think you need these skills to ace Clerical Officer in Gynaecology - Easibook/Pre-assessment | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the specific duties of a Clerical Officer in Gynaecology.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or experience in healthcare settings. Mention specific tasks that relate to booking appointments, managing patient information, or working with medical staff.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples of how you've successfully communicated with patients, colleagues, or other stakeholders in past positions. This could include handling enquiries or providing information.
Demonstrate Attention to Detail: Given the importance of accurate data input and maintaining theatre lists, include examples that showcase your attention to detail. Mention any relevant software or systems you have used to manage data effectively.
How to prepare for a job interview at Walsall Healthcare NHS Trust
✨Know the Patient Access Policy
Familiarise yourself with the Patient Access Policy as it is crucial for the role. Be prepared to discuss how you would ensure compliance and maintain waiting lists effectively during the interview.
✨Demonstrate Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your communication skills. Think of examples where you've successfully communicated with patients or team members in a healthcare setting.
✨Showcase Your IT Proficiency
The job requires accurate data input onto theatre systems. Be ready to discuss your experience with IT systems and any relevant software you've used in previous roles, highlighting your attention to detail.
✨Prepare for General Admin Questions
As the role includes general admin duties, be prepared to answer questions about your organisational skills and experience with tasks like filing, managing databases, and handling enquiries efficiently.
