At a Glance
- Tasks: Support patients in the Gall Bladder Clinic and Surgical Assessment Unit with compassionate care.
- Company: Join Walsall Healthcare NHS Trust, the sole provider of NHS acute care in Walsall.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Other info: Flexible shifts available, perfect for students balancing studies and work.
- Why this job: Make a real difference in patients' lives while working in a state-of-the-art facility.
- Qualifications: No specific qualifications required; just a caring attitude and willingness to learn.
The predicted salary is between 24000 - 36000 £ per year.
To provide compassionate, high-quality support to patients attending the Gall Bladder Clinic and patients within the Surgical Assessment Unit. The post holder will assist registrar, registered nurses and clinicians in delivering safe, efficient, and person-centred care, ensuring smooth patient flow and a positive experience throughout the clinic journey.
The Care Support Worker will:
· Welcome and prepare patients for assessment, investigations, and procedures
· Support clinicians during consultations, including chaperoning and note-taking as required
· Ensure accurate documentation of patient information and care activities
· Maintain cleanliness and readiness of clinic rooms and equipment
· Escort patients to and from diagnostic areas (e.g. ultrasound )
· Monitor stock levels and replenish clinical supplies
· Provide reassurance and emotional support to patients and families
· Report any concerns or changes in patient condition to the registered nurse
Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Personal Care Duties
• Welcome and orientate patients, carers, relatives, and other visitors to the ward/department always
demonstrating care and compassion.
• Provide support to the registered practitioner, and where appropriate, other members of the ward /
department clinical team as required.
• Participate with emergencies i.e. cardiac arrest, patient falls and patients with a rapidly deteriorating
condition.
• Undertake transfer/escort of patients from one area to another within scope of practice and after
appropriate delegation from the registered practitioner.
• Assist in the Last Offices for deceased patients ensuring that all religious and cultural wishes are
adhered with.
• Assist in the maintenance of the patient’s individual hygiene requirements, including supporting/
undertaking fundamental patient care, such as washing, dressing, skin care, oral care, hair care, nail
care etc. Ensure any concerns or changes in the patients\' condition are reported to the registered
practitioner.
• Assist in the prevention of pressure ulcers, complete required documentation and report any
concerns or changes in skin integrity to the registered practitioner.
• Ensure safe and effective use of equipment and other aids deployed to assist patient movement and
mobility e.g. walking aids, hoists etc.
Nutrition and Hydration
• Assist in the preparation of patients prior to them receiving meals and beverages, providing assistance
with feeding / drinking where appropriate.
• Correctly record and monitor dietary and fluid intake of patients, informing registered practitioners
of progress and / or any difficulties relating to dietary / fluid intake experienced by the patient.
Communication
• Communicate effectively and maintain good relationships with patients, relatives, and other
healthcare practitioners.
• Ensure that consent is obtained prior to delivering all aspects of patient care.
• Undertake duties as directed by the registered practitioner in relation to all verbal and written
communications, ensuring messages and communications are passed to other team members, as
required.
• Listen to and value the views of patients and their relatives and / or on their experience and discuss
this with registered practitioners to improve care and patient experience.
• Actively support and assist in alleviating distress and anxiety for patients and carers in line with their
personal beliefs and preferences whilst in hospital, seeking support from a registered practitioner
when required.
This advert closes on Monday 28 Jul 2025 #J-18808-Ljbffr
Band 2 Clinical Support Worker | Walsall Healthcare NHS Trust employer: Walsall Healthcare NHS Trust
Walsall Healthcare NHS Trust is an exceptional employer, dedicated to providing compassionate and high-quality care to the community. With a state-of-the-art facility and a strong focus on employee development, staff are encouraged to grow within their roles while contributing to a positive patient experience. The Trust fosters a supportive work culture that values teamwork and respect, making it an ideal place for those seeking meaningful and rewarding employment in healthcare.
Contact Details:
Walsall Healthcare NHS Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Band 2 Clinical Support Worker | Walsall Healthcare NHS Trust
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
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Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Walsall Healthcare NHS Trust for the Band 2 Clinical Support Worker | Walsall Healthcare NHS Trust role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Band 2 Clinical Support Worker | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Walsall Healthcare NHS Trust, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Walsall Healthcare NHS Trust, and how you can make a difference!
How to prepare for a job interview at Walsall Healthcare NHS Trust
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Walsall Healthcare NHS Trust.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Walsall Healthcare NHS Trust appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Walsall Healthcare NHS Trust supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
