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- Tasks: Provide essential admin support to Ward 21 and the Paediatric Assessment Unit.
- Company: Join Walsall Healthcare NHS Trust, a leading healthcare provider.
- Benefits: Enjoy a competitive salary, job security, and a chance to make a difference.
- Why this job: Be part of a compassionate team supporting patients and families in need.
- Qualifications: Experience in admin roles and proficiency in Microsoft Office required.
- Other info: Great opportunity for career growth in a dynamic healthcare environment.
The predicted salary is between 20000 - 29000 £ per year.
Provide efficient, effective and comprehensive administrative support to Ward 21 and the Paediatric Assessment Unit (PAU) in the Paediatrics Department.
Main Duties
- Provide day‑to‑day administrative support to Ward 21 and PAU.
- Maintain accurate patient records and documentation.
- Liaise with staff, patients and families in a professional and compassionate manner.
- Support coordination of appointments, admissions and discharges.
- Handle general office duties including data entry, filing and telephone queries.
Person Specification
Essential Experience
- Demonstrable experience of administrative & clerical systems and processes.
- Experience in Microsoft Office: Outlook, Word and Excel.
Desirable Experience
- Previous ward clerk/reception experience.
- Previous experience working in a hospital environment.
- Previous experience working with the public sector.
Essential Form (Skills)
- Ability to deal with difficult/anxious people using tact and diplomacy.
- Excellent organisational skills.
- Ability to manage own workload.
Desirable Form (Skills)
- Able to work independently using initiative while also working well in a team.
Communication Skills
- Good communication skills.
- Be aware of the environment when communicating and ability to adapt if necessary.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.
Applications from job seekers requiring Skilled Worker sponsorship will be considered.
Ward Clerk in Walsall employer: Walsall Council
Contact Detail:
Walsall Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk in Walsall
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Ward 21 and the Paediatric Assessment Unit. Understanding their work culture and values can help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills in admin and communication can shine in a busy hospital environment.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Ward Clerk in Walsall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in administrative roles. We want to see how your skills match the needs of Ward 21 and PAU, so don’t hold back on showcasing your Microsoft Office prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in a healthcare setting and how your previous experiences have prepared you for this role. We love a personal touch!
Showcase Your Communication Skills: Since you'll be liaising with staff, patients, and families, it's crucial to demonstrate your communication skills. In your application, mention any experiences where you've had to handle difficult situations with tact and diplomacy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Walsall Healthcare NHS Trust!
How to prepare for a job interview at Walsall Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Clerk. Familiarise yourself with the administrative tasks mentioned in the job description, like maintaining patient records and coordinating appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves liaising with staff, patients, and families, it's crucial to highlight your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will reassure the interviewers that you can handle sensitive interactions with tact and compassion.
✨Demonstrate Organisational Prowess
Being organised is key for a Ward Clerk. Think of specific instances where you've managed multiple tasks or prioritised workloads effectively. Bring this up during the interview to illustrate your ability to stay on top of things, especially in a busy hospital environment.
✨Familiarise Yourself with NHS Values
Understanding the core values of the NHS can give you an edge in your interview. Research Walsall Healthcare NHS Trust and be ready to discuss how your personal values align with theirs. This shows that you're not just looking for any job, but that you're committed to contributing positively to the healthcare sector.
