At a Glance
- Tasks: Lead the Black Country Fostering Hub to improve foster carer recruitment and support.
- Company: Walsall Council, a leading local authority with an 'Outstanding' Ofsted rating.
- Benefits: Competitive salary, impactful role, and the chance to shape fostering services.
- Other info: Join a supportive team dedicated to continuous improvement and safeguarding.
- Why this job: Make a real difference in children's lives and foster care across the Black Country.
- Qualifications: Experience in children's services and fostering leadership required.
This is an exciting opportunity for an experienced fostering leader to shape and lead the Black Country Fostering Hub, a new regional model designed to strengthen foster carer recruitment, assessment, approval and support. Working across the Black Country, you will play a key role in helping more children and young people live in safe, stable and loving local foster homes.
Working with partner local authorities, the Service Manager will lead the mobilisation of the Hub:
- Lead the mobilisation and delivery of the Black Country Fostering Hub.
- Embed consistent regional practice across partner local authorities.
- Improve recruitment and assessment performance, including enquiry conversion, timeliness, approvals and retention.
- Ensure a responsive and supportive experience for applicants, carers, children and young people.
- Provide effective leadership and management to Hub staff, using data and quality assurance to drive improvement.
- Strengthen partnership working and governance, ensuring the Hub operates in line with fostering regulations, safeguarding requirements, and partnership governance.
About you
You will be a confident, credible and values-driven leader with substantial experience in children’s services and fostering. You will understand placement sufficiency, foster carer recruitment and the importance of high-quality support for carers and children, and you will bring the professional judgement needed to lead a new regional service through mobilisation and early delivery.
You will be skilled in leading change, managing performance, working across partnerships and motivating teams to deliver improved outcomes.
Why join us?
Although this is a fixed-term role, it offers an opportunity to establish a new regional service, influence practice across four local authority areas and leave a lasting legacy in fostering recruitment and support.
In return, you will lead a high-profile, DfE-funded regional programme from mobilisation through to delivery, working with senior leaders and partners across the Black Country to develop a service that has real impact for children, foster carers and local communities.
If you are an ambitious, collaborative and resilient leader who is passionate about improving fostering services, we would welcome your application.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.
Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas. For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.
Walsall Council’s Children’s Services are the only Ofsted ‘Outstanding’ local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council’s journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children’s services are proud to work for Walsall Council and feel supported to do great work.
Service Manager Black Country Fostering Hub - Ref: CH05226 in Walsall employer: Walsall Council
As a School Organisation Officer, you will join a supportive and dynamic team dedicated to enhancing educational opportunities for children. Our organisation values professional development, offering numerous growth opportunities and a collaborative work culture that prioritises employee well-being. Located in a vibrant community, we provide a meaningful role where your contributions directly impact the lives of families and children in the area.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager Black Country Fostering Hub - Ref: CH05226 in Walsall
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Walsall Council.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Walsall Council!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Walsall Council, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Walsall Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager Black Country Fostering Hub - Ref: CH05226 in Walsall
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Walsall Council:Before hitting send, make sure to tailor your application specifically to Walsall Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Walsall Council
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
