At a Glance
- Tasks: Lead service improvement initiatives for Best Start Family Hubs, driving insight management and quality assurance.
- Company: Walsall's ambitious Best Start Family Hubs programme focused on supporting families.
- Benefits: Flexible working, supportive leadership, and the chance to make a real difference.
- Why this job: Shape impactful services for children and families while collaborating with diverse partners.
- Qualifications: Passion for family support, strong analytical skills, and ability to influence change.
The predicted salary is between 30000 - 40000 £ per year.
At Walsall, we are proud of our ambitious Best Start Family Hubs programme, bringing together services to support children, parents and carers from pregnancy through early childhood and beyond. This role offers a real opportunity to shape how we understand need, measure impact and improve services across the borough.
Responsibilities
- Drive, support and influence the delivery of day‑to‑day insight management and quality assurance systems for Best Start Family Hubs in Walsall, in line with legislative requirements, national and local policy and strategy.
- Undertake a range of performance reporting in support of projects and programmes across Best Start Family Hubs as required, using analytical tools and producing reports and charts that promote a data‑driven culture.
- Collaborate with partner agencies, including schools, health services, police and voluntary community organisations to provide integrated tools for service improvement.
Qualifications
- In depth knowledge and passion for the potential impact of Best Start Family Hubs.
- Understanding of the impact of poverty, oppression and discrimination on families, including family stress areas such as mental/emotional health, offending, drug/alcohol/substance misuse and domestic abuse.
- Confident working with complex datasets and translating insight into practical improvement actions.
- Strong ability to influence, challenge and support colleagues and partners constructively.
- Passion for using insight and evidence to improve services for children and families.
Benefits
We offer flexible working, a supportive leadership culture and the chance to be part of meaningful system change that improves lives.
Service Improvement Lead in Walsall employer: Walsall Council
Walsall is an exceptional employer, offering a unique opportunity to contribute to the transformative Best Start Family Hubs programme. With a strong emphasis on flexible working and a supportive leadership culture, employees are empowered to drive meaningful change in the lives of children and families. The collaborative work environment fosters professional growth and encourages innovative approaches to service improvement, making it a rewarding place to build a career.
