At a Glance
- Tasks: Join a dynamic team to improve adult social care services and support vulnerable citizens.
- Company: Walsall Council, committed to enhancing community outcomes and employee satisfaction.
- Benefits: Gain valuable experience in a supportive environment with opportunities for personal growth.
- Other info: Embrace a collaborative culture focused on innovation and community impact.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in adult social care and strong IT skills are essential.
The predicted salary is between 29903 - 36549 £ per year.
An exciting opportunity has arisen to join Intermediate Care Service in Walsall, this is a multi-disciplinary team operated jointly between Walsall Healthcare NHS Trust and Walsall Adult Social Care.
Walsall Council is committed to the delivery of our Proud Promises to
- Improve outcomes and customer experience
- Improve employee satisfaction and engagement
- Improve service efficiency and performance
Contribute to the delivery of an integrated and multi-functional team which delivers the following customer and front facing functions: delivery of a contact centre which appropriately records referrals to IC S and also signposts citizens to services delivered outside the statutory services and with the local community: delivery of customer contact service which enables vulnerable adults to appropriately access IC and other social care assessments and services: frontline rota management service which enables the mobilisation of the multi-disciplinary team across the borough in a timely and effective way.
Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.
This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers.
The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
- Experience of working in an Adult Social Care.
- Experience of allocating and monitoring workloads to ensure service targets and deadlines are achieved.
- Working knowledge and experience of engaging with customers in Adult Social Care.
- Excellent IT skills, with the ability to work across multiple information systems and manipulate data with confidence.
- The ability to provide guidance and support to staff while maintaining high levels of accuracy and performance.
- Be confident in making critical decisions.
- Have the ability to work with minimal supervision, work to deadlines, and prioritize workloads.
- ECDL or relevant IT Qualification.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance.
However, we encourage you to make sure your application reflects your own voice and experiences.
Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique.
Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole - particularly your 'Supporting Information' - reflects your own voice.
ICS Planner in Walsall employer: Walsall Council
Walsall Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Residential Childcare Worker, you will have the opportunity to make a meaningful impact on the lives of children in care while benefiting from competitive pay, including additional compensation for sleep-ins, and access to ongoing training and professional growth within a dedicated team environment.
StudySmarter Expert Advice🤫
We think this is how you could land ICS Planner in Walsall
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Walsall Council!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Walsall Council.
We think you need these skills to ace ICS Planner in Walsall
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Walsall Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Walsall Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Walsall Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Walsall Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Walsall Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Walsall Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Walsall Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Walsall Council and how you would contribute to adapting HR strategies.
