Walsall Council invites applications for Customer Service Advisors for the Best Start Family Hubs. This frontline role is the first point of contact for families, carers and visitors, delivering information, signposting and a welcoming service.
Working across Family Hub locations on site, you will support referrals, digital access, and maintain records while contributing to early intervention and prevention through excellent customer service.
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Frontline Family Hub Advisor β Help Families Access Support in Walsall employer: Walsall Council
Walsall Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Residential Childcare Worker, you will have the opportunity to make a meaningful impact on the lives of children in care while benefiting from competitive pay, including additional compensation for sleep-ins, and access to ongoing training and professional growth within a dedicated team environment.