Walsall Council is seeking a Customer Experience Officer to join the Best Start Family Hubs. You will welcome visitors, handle inquiries across multiple channels, and connect families with the right services and support.
You will help maintain digital access, support referrals, and contribute to community engagement while upholding inclusive, high-quality customer service across hubs.
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Family Hub Customer Experience Specialist in Walsall employer: Walsall Council
Walsall Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Residential Childcare Worker, you will have the opportunity to make a meaningful impact on the lives of children in care while benefiting from competitive pay, including additional compensation for sleep-ins, and access to ongoing training and professional growth within a dedicated team environment.
