Fair Access and Missing Education Caseworker - Ref: CH02926
Grade: G5; Salary Range: £28,598 - £31,022
We are seeking a dedicated and organized individual to contribute to our team's mission of providing equal opportunities for education. The Fair Access & Missing Education Caseworker will play a vital role in ensuring children and young people are not left behind in their educational journey. This role involves managing various processes and collaborating with schools, families, and partner agencies to create a supportive environment for our students.
Responsibilities
- Support the operation of Children Missing Education, Fair Access, Pupil Tracking, and Exclusion processes.
- Ensure children and young people receive appropriate education provision and support.
- Maintain excellent communication with schools, families, and partner agencies.
- Handle sensitive information with confidentiality and professionalism.
- Keep accurate records and provide clear advice and guidance to stakeholders.
- Manage competing priorities and work effectively in a fast-paced environment.
- Collaborate with colleagues to ensure a seamless service delivery.
- Stay updated with education policies and regulations to provide accurate information.
- Contribute to the development and implementation of strategies to improve access to education.
Closing Date: Sunday 28th June 2026
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and vulnerable adults entrusted to our care and it is our expectation that all staff will share this commitment. We will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce. Completion of an enhanced Disclosure & Barring Service (DBS) check is a requirement for working with children, young people and vulnerable adults.
Note: Applicants appointed to posts that require an enhanced DBS clearance must declare any periods of time that they have lived, studied or worked abroad and be prepared to provide an Overseas Criminal Records Certificate (OCRC) or a Statement of Good Conduct (SOGC) relating to anytime they were overseas.
View Job Description and Employee Specification
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.
At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.
Walsall Council’s Children’s Services are the only Ofsted ‘Outstanding’ local authority in the Black Country. During a visit in May 2025, Inspectors described Walsall Council as a place where children were at the heart of. The council’s journey of continuous improvement started in 2017 and has since transformed into a service with a clear vision, clear priorities and a clear plan, all informed by the views of our staff and children. Staff are at the core of delivering great outcomes for children and young people in Walsall, which is underpinned by our Walsall Right 4 Children vision. The latest Ofsted inspection demonstrated that staff in children’s services are proud to work for Walsall Council and feel supported to do great work
Qualifications
- GCSE Grade C or above in English Language or equivalent work experience
- A valid driving license and access to a vehicle for occasional travel.
