Customer Digital & Content Apprentice - Ref: EE06326 in Walsall

Customer Digital & Content Apprentice - Ref: EE06326 in Walsall

Walsall Apprenticeship 12.84 - 12.84 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Create engaging digital content and support exciting campaigns across various platforms.
  • Company: Join Walsall Council's innovative Customer Experience and Innovation team.
  • Benefits: Earn while you learn with a competitive wage and recognised apprenticeship.
  • Other info: Gain valuable experience in a supportive environment with growth opportunities.
  • Why this job: Unleash your creativity and make an impact through storytelling and digital media.
  • Qualifications: Passion for content creation and digital skills are essential.

The predicted salary is between 12.84 - 12.84 £ per hour.

Are you creative, digitally minded, and passionate about engaging people through content? Do you enjoy storytelling, social media, and bringing ideas to life through video, graphics, and written content? If so, we want to hear from you.

We have an exciting opportunity for a Content Creator Apprentice to join our Customer Experience and Innovation team.

About the Role:

As a Content Creator Apprentice, you will support the creation of engaging, accessible, and user-focused digital content across multiple channels.

What You’ll Do:

  • Support the creation and updating of web content using Drupal CMS
  • Produce engaging social media content (text, images, video)
  • Assist with digital campaigns and communications projects
  • Create accessible content using multimedia
  • Support video creation using digital and AI tools
  • Monitor engagement and performance of content

Learning & Development:

You will complete a nationally recognised Content Creator Level 3 apprenticeship alongside on-the-job training.

For more information, contact: Kirstin.Smith@walsall.gov.uk

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

At Walsall Council, we appreciate that AI can be a useful tool for ideas or guidance. However, we encourage you to make sure your application reflects your own voice and experiences. Over-reliance on AI can make responses feel less personal, and we really want to understand what makes you unique. Your experiences, skills, and perspective are what set you apart, so please ensure your application as a whole – particularly your ‘Supporting Information’ – reflects your own voice.

Closing Date: 11th August 2026

Customer Digital & Content Apprentice - Ref: EE06326 in Walsall employer: Walsall Council

As a School Organisation Officer, you will join a supportive and dynamic team dedicated to enhancing educational opportunities for children. Our organisation values professional development, offering numerous growth opportunities and a collaborative work culture that prioritises employee well-being. Located in a vibrant community, we provide a meaningful role where your contributions directly impact the lives of families and children in the area.

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Contact Details:

Walsall Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Digital & Content Apprentice - Ref: EE06326 in Walsall

Get Involved in Marketing Communities

Dive into online marketing forums or local meetups to connect with professionals who are already in the game. Places like MarketingUK or even social media groups can give you insight into what companies like Walsall Council are looking for in young talent.

Show Off Your Projects

If you've done any marketing projects, even if they were for school, create a portfolio showcasing your creativity and skills. It can really help us see your potential, especially when applying to an apprenticeship like Customer Digital & Content Apprentice - Ref: EE06326 at Walsall Council.

Join Apprenticeship Schemes

Keep an eye on apprenticeship schemes targeted at marketing roles. Many companies, including Walsall Council, participate in these programmes. They’re often advertised through universities or local employment agencies, so don’t forget to check there!

Utilise Social Media for Visibility

Show your passion for marketing on platforms like LinkedIn or Instagram. Share articles, write posts, or even create short videos about marketing trends. Being active online can increase your visibility and get the attention of recruiters at Walsall Council looking for apprentices.

We think you need these skills to ace Customer Digital & Content Apprentice - Ref: EE06326 in Walsall

Content Creation
Digital Marketing
Social Media Management
Video Production
Graphic Design
Written Communication
User-Focused Design

Some tips for your application 🫡

Show Off Your Creativity:In the world of marketing and communications, creativity is key! Share any projects you've worked on, whether it's a social media campaign for a friend or a blog you've written. Don't just tell us you’re creative – show us what you've done!

Tailor Your CV for Marketing:Make sure your CV highlights any relevant experience, even if it's from school projects or part-time jobs. It’s a good idea to include skills like content creation, social media management, and any digital marketing tools you’ve worked with, such as Canva or Google Analytics!

Craft a Compelling Cover Letter:Your cover letter is your chance to express genuine interest in the apprenticeship with Walsall Council. Let us know why marketing excites you and what you're eager to learn. Be enthusiastic – we love a bit of passion!

Portfolio Perks:A portfolio can really set you apart! Even if it’s just a collection of school projects or personal initiatives, include examples of your work that reflect your style and approach to marketing. Think of it as your visual resume that shows what you can do!

How to prepare for a job interview at Walsall Council

Show Off Your Creative Side

In the marketing-communications field, showcasing your creativity is key. Bring examples of past projects or campaigns you're proud of – even ones from school or personal passion projects. We all love a good story, so make sure to explain your thought process behind each piece!

Be Ready for Some Real Talk

Expect to encounter practical scenarios or case studies during the interview. The team at Walsall Council might ask you how you’d handle a specific marketing challenge or solicit your ideas for a current campaign. Don't shy away from showing how you think on your feet – it’s all about demonstrating your problem-solving skills!

Highlight Your Willingness to Learn

As an apprentice, it's all about potential and learning. Be prepared to discuss what you're hoping to gain from the apprenticeship at Walsall Council and how you plan to apply the skills you learn. We want them to see your enthusiasm for growth and curiosity in the field!

Research Current Trends

Stay on top of the latest trends in marketing-communications, particularly any recent campaigns or tactics by other brands. Bring up these insights in your interview – it shows that you’re proactive and passionate about the industry. Plus, it’ll give you plenty to talk about when discussing potential strategies for Walsall Council.