Clinical Lead Nurse Single Point of Access (SPA) in Walsall
Clinical Lead Nurse Single Point of Access (SPA)

Clinical Lead Nurse Single Point of Access (SPA) in Walsall

Walsall Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide top-notch clinical care for children and families via the Single Point of Access.
  • Company: Join Walsall Healthcare NHS Trust, a vital provider of NHS services in Walsall.
  • Benefits: Enjoy competitive pay, professional development, and the chance to make a real difference.
  • Why this job: Be at the forefront of child health support and make a positive impact on young lives.
  • Qualifications: Experience in nursing and strong leadership skills are essential.
  • Other info: Dynamic role with opportunities for growth and collaboration in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

The post holder will be part of a dedicated Single Point of Access team and will support the delivery of the Healthy Child Programme (HCP) 0-19. The SPA operates a text, telephone and email service to children, young people, parents/carers and other professionals. The team offers advice and support, and provides information and signposting.

The service is led by Specialist Community Public Health Nurses (Health Visitors/School Nurses) who provide expert advice, support and interventions to children and families, supported by a skill mix of clinical and administrative staff.

Responsibilities:
  • To coordinate a team of nurses, assistant practitioners and administrative staff to provide a high quality clinical care programme via the Single Point of Access.
  • To provide triage, clinical assessment and advice, signposting to support for children, young people and families who are accessing the Healthy Child Programme 0-19.
  • To provide timely and relevant information to safeguarding children and young people, working within local safeguarding policies and procedures.
  • To adhere to Walsall Healthcare NHS Trust policies, procedures and protocols to promote the quality of patient experience, ensuring the highest standard.
  • Have a good sound knowledge of Children’s Public Health agenda and Healthy Child Programme 0-19.
  • To maintain Walsall Healthcare NHS Trust Standards in all aspects of the job.
  • To be responsible for the triage and assessment of care needs of children, young people and parents/carers who contact the SPA.
  • Demonstrate a high level of judgmental/analytical skills when interpreting and performing assessments and care planning via the telephone, text and virtual consultations.
  • Provide consultations and information (verbal and/or written reports) to other professionals who need advice and guidance about children and young people’s health and wellbeing, working within policies to maintain patient confidentiality, child and adult safeguarding and information sharing.
  • Maintain accurate and up-to-date nursing records, maintaining patient confidentiality, and statistical records as required by the service.
  • Work with other professionals to promote multidisciplinary/multiagency working.
  • Be able to utilise the service pathways of care, signpost and/or refer to multi-agency pathways and services and/or escalate concerns when appropriate, including multi-agency liaison.
  • Coordinate and have oversight of daily workload of SPA, showing appropriate time management.
  • Provide excellent evidence-based clinical triage.
  • Identify poor professional practice and take appropriate action to address it.
  • Act in a professional manner at all times whilst on Walsall Healthcare NHS Trust’s business and demonstrate excellence in clinical practice, ensuring compliance to Trust policies and procedures.
  • Assist the senior leadership team in strategies that promote quality assurance, Clinical Governance and quality audit.
  • Develop clinical skills and access training as required/directed to enable participation in future service developments.
  • Assist in the supervision of qualified and unqualified staff and facilitate their continuing professional development.
  • Ensure effective learning experiences and opportunities to achieve learning outcomes for students and the provision of learning opportunities.
  • Communicate information to children, young people and parents/carers with empathy and reassurance.
  • To ensure that patients and users of the service are involved and to assist in providing links with the public and PALs (e.g., to pick up on the themes of complaints and report clinical concerns).
  • To participate in service user forums.
  • To maintain a patient-led focus in all aspects of care and co-ordination.

Clinical Lead Nurse Single Point of Access (SPA) in Walsall employer: Walsall Council

Walsall Healthcare NHS Trust is an exceptional employer, offering a supportive and collaborative work environment for Clinical Lead Nurses within the Single Point of Access team. With a strong commitment to employee development, the Trust provides numerous training opportunities and encourages professional growth, all while serving a diverse community in Walsall. The Trust's focus on quality patient care and innovative services, such as the newly opened Urgent and Emergency Care Centre, ensures that staff are part of a forward-thinking organisation dedicated to making a meaningful impact in public health.
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Contact Detail:

Walsall Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Clinical Lead Nurse Single Point of Access (SPA) in Walsall

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare field, especially those who work with children and families. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by brushing up on the Healthy Child Programme and local safeguarding policies. We want you to shine when discussing how you can contribute to the SPA team!

✨Tip Number 3

Showcase your clinical skills during interviews. Be ready to share examples of your triage and assessment experiences, especially in high-pressure situations. This will demonstrate your ability to handle the role effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.

We think you need these skills to ace Clinical Lead Nurse Single Point of Access (SPA) in Walsall

Clinical Assessment
Triage Skills
Communication Skills
Empathy
Judgmental/Analytical Skills
Knowledge of Children's Public Health Agenda
Patient Confidentiality
Multidisciplinary Working
Time Management
Evidence-Based Practice
Quality Assurance
Clinical Governance
Supervision Skills
Professional Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Lead Nurse position. Highlight your experience with the Healthy Child Programme and any relevant clinical skills that match the job description. We want to see how you fit into our team!

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills can benefit the Single Point of Access team. Use specific examples from your past roles to illustrate your triage and assessment abilities. We love seeing real-life applications of your expertise!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Avoid jargon and ensure your passion for supporting children and families shines through. We appreciate clarity and enthusiasm in your writing!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining our team at Walsall Healthcare NHS Trust!

How to prepare for a job interview at Walsall Council

✨Know Your Stuff

Make sure you brush up on the Healthy Child Programme and the Children’s Public Health agenda. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand its importance.

✨Showcase Your Leadership Skills

As a Clinical Lead Nurse, you'll be coordinating a team. Prepare examples of how you've successfully led teams in the past, managed workloads, or improved patient care. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Practice Triage Scenarios

Since triage and clinical assessment are key parts of the role, consider practising some common scenarios. Think about how you would assess a child's needs over the phone or via text, and be ready to demonstrate your analytical skills during the interview.

✨Emphasise Communication Skills

You'll need to communicate effectively with children, young people, and their families. Be prepared to discuss how you’ve used empathy and reassurance in your previous roles. Maybe even share a story where your communication made a difference!

Clinical Lead Nurse Single Point of Access (SPA) in Walsall
Walsall Council
Location: Walsall

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