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- Tasks: Support the Care Group Management team with high-quality administrative tasks.
- Company: Join Walsall Healthcare NHS Trust, a leading provider of NHS acute care.
- Benefits: 37.5 hours per week, training provided, and a supportive work environment.
- Why this job: Make a difference in healthcare while developing your administrative skills.
- Qualifications: Organised, proactive, and excellent communication skills required.
- Other info: Opportunity to work in a dynamic healthcare setting with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The post holder is to support the Care Group Support Officer (CGSO) in the operational management and delivery of Divisional priorities. They will facilitate the provision of high quality administrative support to the Care Group Management team. They will support the CGSO in ensuring patients are proactively managed and monitored to support the delivery of the Trust 18 week RTT target, and ensure ongoing compliance with national and local waiting time targets. The post holder will support the CGSO in effective liaison with patients and clinicians to ensure Trust targets are met.
Responsibilities
- Provide efficient administrative support to the Care Group and the Division, supporting medical specialties under Long Term Conditions and the wider Division.
- Assist in operational management to deliver Divisional priorities and maintain compliance with waiting time targets.
- Facilitate liaison with patients, clinicians and external stakeholders to support timely care delivery.
- Identify, escalate and help resolve patient pathway issues related to 18 week delivery; maintain attention to detail and organised workload management.
- Utilise Trust IT systems (eg. Careflow and Fusion) and other administrative tools; adapt to changing demands within the division.
- Act as a point of contact for members of the Multi-Disciplinary Team and external stakeholders; manage workload within defined guidelines.
Qualifications and Skills
- Well organised with attention to detail; proactive and adaptable.
- Excellent communication skills, both verbal and written.
- Experience of working within Trust IT systems, such as Careflow and Fusion (training will be provided).
- Experience in an administrative setting, preferably within healthcare.
- Positive team player with flexibility to respond to changing demands.
Additional Information
The post holder will work 37.5 hours per week. Training for the systems used will be provided. The Trust reserves the right to close this vacancy early should we receive a high number of applications; applicants are encouraged to submit early.
About the Trust
Walsall Healthcare NHS Trust is an integrated Trust and the provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital and a wide range of community services. The Trust has state-of-the-art facilities and recent expansions to support emergency care and other services.
Care Group Administrative Assistant in Walsall employer: Walsall Council
Contact Detail:
Walsall Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Group Administrative Assistant in Walsall
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the Trust on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by researching the Trust's values and recent projects. We want to show that we're not just interested in the job, but also in being part of their mission to provide top-notch care.
✨Tip Number 3
Practice common interview questions with a mate. We can nail our responses and feel more confident when discussing how our skills match the needs of the Care Group Administrative Assistant role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can keep track of our application status easily and stay updated on any new opportunities.
We think you need these skills to ace Care Group Administrative Assistant in Walsall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Care Group Administrative Assistant. We want to see how you can support the Care Group Management team and help meet those important targets!
Show Off Your Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your verbal and written skills in your application. We’re looking for someone who can effectively liaise with patients and clinicians, so let us know how you’ve done this in the past!
Highlight Your Organisational Skills: Being well-organised and detail-oriented is crucial for this position. Share examples of how you've managed workloads and maintained attention to detail in previous roles. We love seeing how you keep everything running smoothly!
Apply Early Through Our Website: Don’t wait until the last minute! We encourage you to apply through our website as soon as possible. The sooner we see your application, the better your chances are, especially since we might close the vacancy early if we get a lot of applications.
How to prepare for a job interview at Walsall Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Group Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, like supporting the CGSO and managing patient pathways. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples of how you've effectively liaised with patients, clinicians, or stakeholders in the past. Think about specific situations where your communication made a difference, and be ready to discuss these during the interview.
✨Highlight Your Organisational Skills
Being well-organised is key for this role. Come prepared with examples of how you've managed workloads and maintained attention to detail in previous jobs. You might even want to mention any tools or methods you use to stay organised, as this will show that you can handle the demands of the position.
✨Familiarise Yourself with Trust IT Systems
Although training will be provided, having a basic understanding of Trust IT systems like Careflow and Fusion can give you an edge. If you have experience with similar systems, be sure to mention it. If not, do a bit of research to show your willingness to learn and adapt to new technologies.
