At a Glance
- Tasks: Provide essential admin support to Children and Adult Services professionals in a busy office.
- Company: Join a dedicated team making a difference in the community.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Be part of a team that directly impacts families and young people.
- Qualifications: GCSEs in English and Maths required; minute-taking skills preferred.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for enthusiastic, experienced Business Support Officers with a 'can do' approach, to provide a wide range of complex administration and business support activities to our Children and Adult Services professionals. Activities will include (but not limited to) financial transactions, formatting documents, scanning and uploading information to the client system, creating and maintaining excel spreadsheets and producing presentations. The role can at times involve dealing with sensitive, highly confidential and on occasion distressing information.
The posts are fully office based within one of the Children's Services buildings across the borough of Walsall. The successful candidate(s) will be expected to cover at other offices as and when required. Some posts are based at multiple offices.
For posts supporting our Social Care team, the Candidates MUST HAVE proven excellent minute taking skills, taking minutes directly onto laptop and completing workbooks in meetings or experience of work. Or an understanding of SEND for the post based within that area.
The role also requires reception and telephone cover. Our offices are very busy, fast paced and deal with a multitude of visitors of all ages, as such the role requires the postholder to be very customer focussed, professional, friendly and a desire to help and take ownership of queries to ensure family, children and young people are supported.
Excellent knowledge of MS Office systems is essential and a minimum education standard of GCSE in English and Maths Grade A-C (or equivalent) is required. Experience of working in a Children's or Adults Services environment would be an advantage but not essential.
This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Business Support Officers in Walsall employer: Walsall Council
As a leading employer in Walsall, we pride ourselves on fostering a supportive and dynamic work environment for our Business Support Officers. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values teamwork and professional development. With a focus on making a meaningful impact in the lives of children and families, we offer a rewarding career path in a fast-paced setting where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officers in Walsall
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Walsall Council!
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If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Walsall Council.
We think you need these skills to ace Business Support Officers in Walsall
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Walsall Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Walsall Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Walsall Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Walsall Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Walsall Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Walsall Council.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Walsall Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Walsall Council and how you would contribute to adapting HR strategies.
