Apprentice Commissioning Support Officer - Ref: SS02225 in Walsall

Apprentice Commissioning Support Officer- Reference SS02225

Contract Type: Fixed term (22 months)

Location: Civic Centre, Walsall

Grade: Apprentice (Training allowance in line with Walsall Council policy)

National Minimum Wage for Age

• 23 and over: £10.42 per hour
• 21 to 22: £10.18 per hour
• 18 to 20: £7.49 per hour
• Under 18: £5.28 per hour

Start your career in public service with Walsall Council

Are you looking to kickstart your career in commissioning or Adult Social Care, while making a difference in your community? Walsall Council is offering an exciting opportunity to join our Commissioning Team (Adult Social Care) as an Apprentice Commissioning Support Officer.

This role is part of a structured apprenticeship programme where you will work towards a Level 3 Business Administrator Apprenticeship Standard qualification, gaining valuable experience and skills in a professional environment.

What you’ll be doing

As an apprentice, you’ll support the commissioning team in delivering projects and improving services across adult social care. You’ll gain hands‑on experience in:

• Administrative support for commissioning projects and service reviews.
• Data collection, analysis, and reporting.
• Organising meetings, forums, and governance groups.
• Communicating with internal teams and external providers.
• Supporting quality assurance and contract management activities.

What we’re looking for

• Enthusiastic and eager to learn.
• Organised and able to manage their time effectively.
• A good communicator, both written and verbal.
• Committed to delivering excellent customer service.
• Able to work independently and as part of a team.
• Aged 16+, has the right to work in the UK, and not be enrolled in full‑time education.

You’ll need to have GCSEs (A‑C or 4‑9) in English and Maths, or be willing to work towards achieving Level 2 qualifications as part of the apprenticeship.

What you’ll gain

• A nationally recognised Level 3 Business Administrator apprenticeship via Juniper Training.
• Practical experience in a busy local government commissioning team.
• Support from experienced colleagues and mentors.
• Opportunities to progress into permanent roles or further training.

Interested?

If you would like more information about the role, please contact apprenticeships@walsall.gov.uk

Apply now

If you’re ready to take the first step in your career and want to make a real impact in your community, we’d love to hear from you.

View: Job Description and Employee Specification

Close date: Friday 9th January 2026

Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.

We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.

This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.