Walsall Council is seeking a permanent 2nd Line Support Officer to join the DaTS Customer Services Team. Based at the Civic Centre, the role will diagnose and resolve hardware and software issues across the council IT estate, with some on-site visits to libraries and Active Living Centres.
You will handle more complex incidents, escalate where needed, and assist with frontline support during peak times. A BPSS check is required and the closing date is 1/11/2026.
#J-18808-Ljbffr
2nd Line IT Support Specialist – Complex Issues in Walsall employer: Walsall Council
Walsall Council is an exceptional employer, offering a supportive work culture that prioritises the well-being and development of its staff. As a Residential Childcare Worker, you will have the opportunity to make a meaningful impact on the lives of children in care while benefiting from competitive pay, including additional compensation for sleep-ins, and access to ongoing training and professional growth within a dedicated team environment.
