Walsall Council is seeking a Customer Team Leader (qualified in social work) to lead our Adult Social Care Initial Intake Team β a key entry point for residents. The role works with social workers, safeguarding teams, health partners and community organisations to deliver timely, person-centred support.
You will lead customer service advisers handling complex enquiries from residents, carers and professionals, provide day-to-day leadership, coaching and quality assurance while upholding Care Act
#J-18808-LjbffrSenior Social Care Intake Team Leader in Oldbury employer: Walsall Council
As a School Organisation Officer, you will join a supportive and dynamic team dedicated to enhancing educational opportunities for children. Our organisation values professional development, offering numerous growth opportunities and a collaborative work culture that prioritises employee well-being. Located in a vibrant community, we provide a meaningful role where your contributions directly impact the lives of families and children in the area.