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- Tasks: Support patients in their homes and assist with clinical treatment.
- Company: Join a dedicated Virtual Ward Team making a difference in patient care.
- Benefits: Flexible working hours, competitive salary, and a supportive team environment.
- Why this job: Make a real impact on patients' lives while developing your healthcare skills.
- Qualifications: NVQ Level 2 or equivalent experience, strong communication skills, and IT proficiency.
- Other info: Permanent contract with full-time and part-time options available.
The predicted salary is between 19900 - 20900 ÂŁ per year.
Job Summary
We are looking for a highly motivated “can do” individual to join our Virtual Ward Team. This role supports the practitioner in charge of the shift, assisting with the management of patients on the virtual ward across Walsall. You will need to be competent in computer systems, have experience delivering high quality patient centred care in the acute setting or the patients own home, and be able to work flexibly across 7 days of a 7 day service that operates 24/7. Excellent communication skills and multi‑disciplinary/multi‑agency working experience are required. The vacancy may close early if we receive a high number of applications.
Responsibilities
- Visit patients in their own home to support with care and clinical treatment required.
- Report findings and act on the team leader’s instruction.
- Support the team leader with promotion of the service.
- Support the team leader with data collection and inputting.
Qualifications
- NVQ Level 2 or equivalent qualification / experience.
- Ability to work independently.
- Effective communication skills.
- Ability to utilize relevant IT software.
- Ability to travel independently across the Borough during the working day.
- Ability to work flexibly according to the needs of the service.
Contract and Working Pattern
Permanent contract, full‑time, part‑time work pattern.
Salary
Band 3 – £24,937 to £26,598 a year per annum.
Location
Virtual Ward Service, The Loft, 79 Thames Road, Blakenall, Walsall WS3 1LZ.
Date Posted
03 October 2025.
Reference Number
407-COMMUNITY-7416346.
Disclosure and Barring Service Check
Applications will be subject to a Disclosure and Barring Service check.
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Clinical Support Worker Virtual Ward employer: Walsall Council
Contact Detail:
Walsall Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Worker Virtual Ward
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Virtual Ward Team. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and teamwork. We want to show off our communication skills and ability to work flexibly, so let’s rehearse those answers!
✨Tip Number 3
Showcase our tech skills! Since this role requires competence in computer systems, we should be ready to discuss our experience with relevant IT software during the interview. Let’s highlight how we’ve used tech to improve patient care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, it shows we’re serious about joining the team and ready to support the Virtual Ward service.
We think you need these skills to ace Clinical Support Worker Virtual Ward
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for providing high-quality patient-centred care. Share any relevant experiences that highlight your commitment to supporting patients, whether in an acute setting or at home.
Highlight Your IT Skills: Since we need someone who’s competent with computer systems, make sure to mention any relevant IT software you’ve used. Give examples of how you've effectively utilised technology in your previous roles to enhance patient care or streamline processes.
Flexibility is Key: We’re looking for someone who can work flexibly across a 7-day service. In your application, emphasise your ability to adapt to changing schedules and your willingness to meet the needs of the service, showcasing any past experiences where you’ve done just that.
Communicate Clearly: Excellent communication skills are a must for this role. Make sure your application is clear and concise, and don’t hesitate to demonstrate your ability to work within multi-disciplinary teams. We want to see how you can contribute to effective collaboration!
How to prepare for a job interview at Walsall Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinical Support Worker in a Virtual Ward. Familiarise yourself with patient care protocols and the specific needs of patients in their own homes. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with patients and team members in the past. Think about situations where you’ve had to relay important information or collaborate with multi-disciplinary teams, as these experiences will highlight your suitability for the position.
✨Demonstrate Flexibility and Independence
The job requires flexibility and the ability to work independently. Be ready to discuss times when you’ve adapted to changing circumstances or taken initiative in your previous roles. This will show that you can handle the demands of a 24/7 service and are committed to providing high-quality care.
✨Prepare for IT Questions
As the role involves using computer systems for data collection and reporting, brush up on relevant IT software you’ve used before. Be prepared to discuss your experience with these systems and how you can quickly adapt to new technologies, which is crucial for supporting the team leader effectively.
