At a Glance
- Tasks: Assist in administration, customer service, financial management, and minute meetings.
- Company: Join the Administration and Business Support team within Walsall's Children’s Services.
- Benefits: Earn a wage, receive holiday pay, and study towards a nationally recognised qualification.
- Other info: This is a Fixed Term Apprenticeship Contract for 2 years.
- Why this job: Gain hands-on experience while working in a busy, fast-paced environment.
- Qualifications: GCSE (Grade C or above) in English and Maths is required.
The predicted salary is between 21144 - 24772 £ per year.
This opportunity is offered as a Fixed Term Apprenticeship Contract for 2 years.
National Minimum Wage for Age:
- 21+: £24,772 per year
- 18 to 20: £21,144 per year
- Under 18: £15,588 per year
Do you have an interest in developing a career in Business Administration? Does working towards a qualification while gaining hands-on experience appeal to you? If so, then we have a great opportunity for Apprenticeships within our Administration and Business Support team which would provide the chance to gain the skills, experience and knowledge in a busy team whilst working towards a nationally recognised qualification.
As an apprentice you will:
- Work alongside experienced staff
- Gain job specific skills
- Earn a wage and receive holiday pay
- Study towards a related qualification
The successful candidate will learn and assist in all elements of administration including carrying out day-to-day customer service, financial management and general administration duties, along with minuting a range of meetings.
Our offices are very busy, fast-paced and deal with a multitude of visitors of all ages, as such the role requires the post holder to be very customer focused, professional, friendly and have a desire to help and take ownership of queries to ensure family, children and young people are supported. The role can at times deal with sensitive, highly confidential and on occasion distressing information.
The posts are fully office based within one of the Children’s Services buildings across the borough of Walsall. The successful candidate(s) will be expected to cover at other offices as and when required.
We are seeking individuals with GCSE (Grade C or above, or equivalent) in English and Maths. The appointed person will be required to complete one day per week of training either onsite or within a training provider environment. Training will be provided on the job through our Training Provider, there will be a requirement to undertake approximately 6 hours off job training and you may need to work towards Functional Skills.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Closing Date: 30th June 2026.
Business Support Apprentice - Ref: CH03026 employer: Walsall Council
Walsall's Children’s Services offers a supportive apprenticeship with on-the-job training. Located in Walsall, the role involves engaging with diverse visitors. The team focuses on providing essential support to families and young people.
