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- Tasks: Provide essential admin support to the Pharmacy Department and manage communications.
- Company: Join a compassionate team dedicated to healthcare excellence.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Why this job: Make a difference in healthcare while honing your organisational and communication skills.
- Qualifications: Strong organisational skills and a knack for teamwork are essential.
- Other info: Entry-level role with opportunities for growth and professional development.
The predicted salary is between 30000 - 42000 £ per year.
The Administrative Support Officer provides vital administrative assistance to the Pharmacy Department, ensuring efficient coordination of meetings, communications, and departmental processes.
Responsibilities
- To provide a comprehensive, word-processing service to the pharmacy team, including taking and typing minutes at meetings both internal to pharmacy and trust wide, organising agenda and action logs.
- To answer the telephone promptly and politely, telephoning patients and staff where appropriate using tact, discretion and empathy in all situations.
- To manage the phone in regard to staff sickness and queries.
- Exercising judgement when dealing with enquiries from patients, staff or external stakeholders, analysing information to resolve issues, e.g. arranging meetings and managing diary commitments for the clinical team.
- Provide support to new or junior staff as required, demonstrating duties to new starters and less experienced staff.
- To ensure the non-technical maintenance of the department via Estates and to liaise with Estates for technical maintenance work within the department.
- To ensure distribution of Trust Policies and Procedures within the department.
- To be responsible for maintaining records of departmental Pharmacy key holders.
- To provide administrative support to the chief pharmacist and other senior managers in the pharmacy department.
- Identifying the need for diary appointments for external Pharmaceutical Companies, receiving them as visitors to the department, putting appointments in hand and receiving visitors for meetings.
Qualifications and attributes
- Strong organisational skills, discretion and professionalism.
- Ability to liaise with internal teams and external stakeholders; experience in diary management, minuting and general administrative duties.
Requirements
- Seniority level: Entry level
- Employment type: Contract
- Job function: Administrative
- Industries: Administrative and Support Services
We are looking for an exceptional candidate who encompasses our Trust values of compassion, respect, teamwork and professionalism. The successful candidate must be able to demonstrate these values.
Location: Walsall, England, United Kingdom
Administration Secretary (Pharmacy) employer: Walsall Council
Contact Detail:
Walsall Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Secretary (Pharmacy)
✨Tip Number 1
Network like a pro! Reach out to people in the pharmacy field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common questions your way, especially those related to administration and teamwork. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your organisational skills! During interviews, share specific examples of how you've managed diaries or coordinated meetings in the past. This will demonstrate that you’re the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Administration Secretary (Pharmacy)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and experience in administrative roles. We want to see how you've managed diaries, taken minutes, and supported teams in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your professionalism and discretion, and explain why you're a great fit for our Pharmacy Department. Don't forget to mention your alignment with our Trust values!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the best candidate for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Walsall Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administration Secretary role. Familiarise yourself with tasks like minute-taking, diary management, and liaising with stakeholders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and maintained professionalism under pressure.
✨Practice Empathy and Discretion
Given the nature of the job, you'll need to demonstrate empathy and discretion when dealing with patients and staff. Think of scenarios where you've had to handle sensitive information or difficult conversations, and be prepared to share these during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the department currently faces. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
