At a Glance
- Tasks: Lead and develop teams while enhancing customer service and driving sales performance.
- Company: Join Walmart, a leader in retail with a commitment to community and sustainability.
- Benefits: Enjoy competitive pay, health coverage, paid time off, and education benefits.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by leading teams and improving customer experiences.
- Qualifications: Retail or supervisory experience preferred; passion for leadership is key.
The predicted salary is between 52000 - 64000 £ per year.
Position Summary
Leads and develops teams effectively by teaching, training and actively listening to associates, touring stores and providing feedback. Communicates with all levels of associates regarding store operations, business initiatives, merchandising and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions and communicates business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives and programs, ensures customer needs and issues are resolved, and develops action plans to correct deficiencies while providing process improvement leadership to ensure a high-quality customer experience. Drives the financial performance and sales of the designated store area by reviewing PL statements, budgeting, forecasting and controlling expenses, monitoring merchandise presentation, seasonal transitions, and inventory flow, and developing action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training and mentoring, assigning duties, setting clear expectations, providing recognition, communicating expectations consistently, and promoting a belonging mindset in the workplace. Coordinates and oversees job-related activities by building relationships with key stakeholders, supporting plans and initiatives, identifying goals and objectives, and measuring progress toward results. Demonstrates adaptability and promotes continuous learning. Ensures compliance with company policies and procedures and supports the company mission, values and ethics; supports Open Door Policy and guides others in applying these in business processes and practices.
Respect the Individual: Builds high-performing teams, embraces differences in people, cultures, ideas and experiences, and creates a workplace where associates feel seen, supported and connected through a culture of belonging. Works collaboratively to build strong, trusting relationships, communicates with impact, energy and positivity to motivate and influence. Attracts and retains top talent, empowers and develops talent, and recognizes others’ contributions and accomplishments. Acts with integrity: maintains the highest standards of integrity and compliance, models Walmart values, and holds oneself and others accountable. Supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world, including reducing waste and participating in local giving.
Serve Our Customers and Members: Delivers results with the customer first in mind, considers how and where customers shop and applies EDLP/EDLC business models to plans. Makes decisions based on data insights and balances short- and long-term priorities while considering customers, associates, shareholders, suppliers, partners and communities.
Strive for Excellence: Demonstrates curiosity, takes calculated risks, shows resilience, and learns from mistakes. Drives continuous improvement, adopts new technologies and skills, and supports others through change.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other benefits. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed paid sick leave laws where applicable.
For information about PTO, see One.Walmart. https://one.walmart.com/notices
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,000.00-$80,000.00 plus differential to meet legislative requirements where applicable. Additional compensation includes annual or quarterly performance bonuses. Some positions may include Regional Pay Zone (RPZ) and Complex Structure compensation based on location and external factors.
Minimum Qualifications
- 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
- For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
- For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
- Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
- Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
- General work experience supervising 5 or more direct reports including performance management, mentoring, hiring and firing.
Primary Location
1675 N Howe St, Southport, NC 28461-8151, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
(USA) GM Coach (Non-Complex) - WM, Management employer: Walmart
Walmart is an exceptional employer that prioritises the growth and development of its associates, offering comprehensive benefits including competitive pay, health coverage, and a unique education programme through Live Better U. Our inclusive work culture fosters collaboration and belonging, ensuring that every team member feels valued and empowered to contribute to our mission of delivering outstanding customer service while driving business success. Located in Southport, NC, this role provides a dynamic opportunity to lead teams in a vibrant community, making a meaningful impact both locally and within the company.
StudySmarter Expert Advice🤫
We think this is how you could land (USA) GM Coach (Non-Complex) - WM, Management
✨Get Involved in Industry Events
Jumping into industry events or leadership conferences can really help boost your visibility. Not only will you meet potential employers, but you’ll also get the chance to connect with other leaders in corporate management. Look for local or even virtual events that focus on leadership—every connection counts!
✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Walmart.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Walmart.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace (USA) GM Coach (Non-Complex) - WM, Management
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Walmart.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Walmart. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Walmart
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Walmart, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Walmart, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Walmart could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Walmart as they’re likely seeking a candidate who can enhance their workplace culture.
