At a Glance
- Tasks: Drive growth for high-value Marketplace sellers and develop strategic business plans.
- Company: Join Walmart, a global leader in eCommerce with a focus on seller success.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work in a collaborative team and influence cross-functional strategies.
- Why this job: Make a real impact by helping sellers thrive in a fast-paced marketplace.
- Qualifications: Experience in account management and strong analytical skills required.
The predicted salary is between 51750 - 63250 £ per year.
Join Walmart as a
Manager, Strategic Account Management, Marketplace Europe and play a key role in accelerating the growth and success of European sellers across Walmart's global marketplaces.
In the past two years, we have seen promising growth from sellers based in the UK, Europe and Türkiye selling on our marketplaces in the US, Canada and Mexico.
To support this growth, we have opened an office in London to provide better, localized support to sellers and accelerate their success on Walmart Marketplace.
Manager, Strategic Account Management , you will be responsible for growing and developing a portfolio of high-value Marketplace sellers.
You will build trusted relationships with sellers, understand their businesses and develop growth strategies that deliver measurable commercial outcomes for both the seller and Walmart.
You will use data and insight to identify opportunities, diagnose performance challenges and translate them into clear actions.
Working closely with teams across Marketplace, Operations, Product and Support, you will help sellers navigate complexity, resolve challenges and take advantage of Walmart’s broader capabilities, including Walmart Fulfilment Services and Walmart Connect.
You will combine strong commercial judgement with a seller-first mindset, balancing seller advocacy with Walmart's business objectives and building partnerships designed for long-term growth.
You’ll sweep us off our feet if...
- You have experience managing strategic, enterprise or high-value customer relationships in e Commerce, Marketplace or a related commercial environment.
- You have a track record of delivering measurable commercial growth through strong account management and business planning.
- You build trust quickly and are comfortable developing relationships with senior stakeholders and decision-makers.
- You are highly data driven and use performance metrics, analytics and insights to identify opportunities and make informed decisions.
- You remain calm and effective when dealing with ambiguity, competing priorities and difficult situations.
- You take ownership of problems and proactively drive them through to resolution.
- You demonstrate strong commercial judgement and know when to advocate, challenge or find a pragmatic solution.
- You are comfortable influencing across teams and functions without relying on formal authority.
- You think beyond short-term transactions and look for opportunities to create sustainable value for sellers, customers and Walmart.
- You thrive in a fast-paced, evolving environment and consistently follow through on commitments.
You’ll make an impact by...
- Driving Seller Growth
- Own the performance of a portfolio of high-value Marketplace sellers, developing and executing growth plans that improve GMV, assortment, offer quality, discoverability and overall seller performance.
- Building Strategic Seller Relationships
- Develop trusted relationships with key seller stakeholders and decision-makers.
Understand their objectives, challenges and success measures and use these insights to build long-term partnerships.
- Developing Joint Business Plans
- Translate seller ambitions and Walmart opportunities into clear, measurable business plans. Establish priorities, targets and actions and maintain accountability for delivery.
- Using Data to Drive Action
- Analyse seller and Marketplace performance to identify opportunities, risks and emerging trends.
Turn insight into practical recommendations and actions that deliver measurable commercial outcomes.
- Solving Complex Problems
- Take ownership of seller challenges and escalations, bringing together the right stakeholders and driving issues through to resolution while maintaining strong seller relationships.
- Influencing Cross-Functionally
- Partner across teams including Marketplace, Operations, Product and Support to remove barriers, improve seller performance and deliver shared business objectives.
- Driving Adoption of Walmart Capabilities
- Identify opportunities for sellers to benefit from Walmart's broader ecosystem, including Walmart Fulfilment Services and Walmart Connect, connecting capabilities to sellers' individual growth objectives.
- Being Seller Obsessed
- Anticipate seller needs, listen to feedback and advocate for improvements while balancing seller priorities with Walmart's commercial and customer objectives.
- Applying Commercial Judgement
- Navigate competing priorities and complex situations with sound judgement. Know when to challenge, when to influence and when to escalate to achieve the right outcome.
- Improving How We Work
- Identify recurring seller challenges, opportunities and friction points and work with partners to improve processes, capabilities and the overall seller experience.
- Preferred Qualifications
- Bachelor's or Master's degree in business or a related field, or equivalent relevant experience.
- Experience in Account Management, Business Development, e Commerce, Marketplace or another commercial role.
- Experience managing strategic, enterprise or high-value customer relationships.
- Demonstrated experience developing business plans and delivering measurable commercial outcomes.
- Experience working across multiple functions and influencing internal and external stakeholders.
- Strong analytical skills with experience using data and performance metrics to inform commercial decisions.
- Proficiency with Microsoft Office and relevant analytics and CRM tools such as Looker and Salesforce.
- Able to travel internationally or domestically as required.
Nice to have
- Experience within European e Commerce or online marketplaces.
- Experience working with Marketplace sellers or retailers across multiple international markets.
- Proficiency or willingness to learn tools such as Big Query and SQL.
- #J-18808-Ljbffr
Manager Seller Success employer: Walmart
Walmart is an exceptional employer that prioritises diversity, inclusion, and community involvement, making it a great place to work for those seeking meaningful careers. With a new office in London, employees benefit from localized support and the opportunity to engage with a dynamic marketplace, while enjoying a collaborative work culture that fosters professional growth and innovation. Join us to be part of a team that values your contributions and empowers you to make a real impact on the lives of millions.
StudySmarter Expert Advice🤫
We think this is how you could land Manager Seller Success
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Walmart are looking for when hiring for a Manager Seller Success.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Walmart for the Manager Seller Success, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Walmart as a Manager Seller Success, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Walmart’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Manager Seller Success.
We think you need these skills to ace Manager Seller Success
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Walmart, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Walmart's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Walmart. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Walmart
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Walmart uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Walmart. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
