Receiving Operative in Southampton

See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero‑emissions, carbon‑free industry. Join us and make it happen!

This role is responsible for ensuring a seamless transition for both the company and its customers through the receiving and release of cargo on the terminal. To provide excellent and professional customer service to all stakeholders.

• Receiving and locating of all import and export cargo
• Produce accurate ship lists for all export cargo, in a timely manner
• Liaise with other departments to ensure the receiving and issue processes are completed in accordance with the SOP’s
• Releasing of all import cargo in accordance with the SOP’s
• Processing transhipment cargo
• Answer emails and correspondence with customers in a timely and professional manner
• Label and locate all export and transhipment cargo in accordance with the appropriate SOP’s
• Provide a customer service to promote an efficient interface for the movement of cargo through the terminal
• Ensure that accurate interface with the terminal operating system iTOMS is carried out in accordance to receiving SOP’s
• Carry out all duties in line with company and customer KPI’s
• Support the terminal management in all operational procedures
• Provide excellent service to customers who deliver cargo to the berth
• Assist in other areas of terminal activities within skill level as and when required
• Assist in other areas of the wider business as reasonably required and within skill level

• Positive attitude to work
• Full clean UK driving licence
• Excellent data entry skills
• Excellent organisation, time management and prioritisation skills
• Good MS Office skills – i.e., Word, Excel, and Outlook
• Able to provide full, clear, and timely information, both verbally and in writing
• High level of work accuracy and attention to detail
• Excellent communication skills with customers, colleagues, other departments, and company representatives
• Able to be flexible with shift start times and areas of deployment if required
• Meet changing priorities and business needs in a positive and flexible manner
• Good networking and problem solving skills
• Achieving results and meeting targets
• Working under pressure and to strict timelines
• Ability to understand, accept and enjoy cultural differences

We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.