At a Glance
- Tasks: Provide top-notch aftersales support and solve technical challenges for advanced buses.
- Company: Join a leading company in the transportation industry with a legacy of innovation.
- Benefits: Enjoy a competitive salary, company van, health scheme, and professional development opportunities.
- Other info: Dynamic role with travel opportunities and a focus on sustainability.
- Why this job: Be the face of the business and build lasting customer relationships while making a real impact.
- Qualifications: NVQ Level 3 or equivalent in Heavy Vehicle Engineering and strong fault-finding skills required.
The predicted salary is between 35100 - 35100 £ per year.
As a Field Service Engineer, you’ll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK’s most advanced buses operating safely and efficiently. You’ll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
BASIC SALARY up to £45,000
BENEFITS
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Professional development including EV & Hydrogen training
- IT and diagnostic equipment provided
- Life insurance
- Medicash health scheme
- Discounts with major retailers
LOCATION Across the Midlands
JOB DESCRIPTION
- Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
- Providing technical support directly to customers on-site
- Completing warranty and campaign repairs to the highest standard
- Identifying root causes and feeding valuable technical information back to the engineering team
- Estimating repairs and supporting the Parts & Service team
- Promoting service solutions and genuine parts where appropriate
- Working closely with Regional Service Managers and customer workshops
- Travelling between customer sites and occasionally attending factory training or supporting other locations when required
PERSON SPECIFICATION
- We’re looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
- NVQ Level 3 / City & Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
- Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
- Strong mechanical and electrical fault-finding skills
- Experience using diagnostic equipment
- A willingness to travel and occasionally stay away from home when required
THE COMPANY
Year after year, since 1946, we have contributed a tremendous amount of technology & innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Commercial Vehicle Field Service Engineer – Midlands in Birmingham employer: Wallace Hind
Join a dynamic manufacturing business in Daventry that values its employees and fosters a culture of growth and collaboration. As a Buyer, you will enjoy competitive benefits including 21 days annual leave, birthday leave, and a company pension, all while working in an environment that encourages autonomy and innovation. With opportunities for professional development and a commitment to diversity and inclusion, this role offers a meaningful career path in a supportive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Vehicle Field Service Engineer – Midlands in Birmingham
✨Get Your Hands Dirty at Engineering Events
Join local engineering meetups or industry conferences related to mechanical engineering. Whether it's a workshop or a career fair, these events are goldmines for networking and getting a foot in the door. Plus, you can showcase your passion and enthusiasm directly to potential employers like Wallace Hind.
✨Connect with Professors & Peers
Tap into your university’s resources—professors often have connections in the industry. Don’t be shy to ask about potential openings or recommendations. Your classmates might also know of companies hiring. Often, it’s who you know that gets you in front of the right people!
✨Highlight Your Projects and Practical Experience
When you land those interviews, make sure to talk about your hands-on projects or internships. Whether it's a design project or hands-on experience with CAD software, specific examples will make you stand out. Companies like Wallace Hind love to hear about practical applications of your skills.
✨Apply Directly on Company Websites
Check out the careers page of Wallace Hind and apply directly through there. It shows initiative and interest in their specific values. Plus, you'll often find openings that aren't advertised on job boards, giving you a better chance to land that full-time gig!
We think you need these skills to ace Commercial Vehicle Field Service Engineer – Midlands in Birmingham
Some tips for your application 🫡
Show Off Your Technical Expertise:In mechanical engineering, it’s vital to highlight your technical skills and projects. Make sure to include relevant software proficiency (like CAD tools) in your CV. If you've worked on specific engineering projects, detail your key contributions — we want to see how you’ve applied your skills in a practical setting!
Focus on Problem-Solving Examples:Employers in mechanical engineering love to see how you handle challenges. Use your cover letter to share specific instances where you’ve solved a complex problem or improved a design. This will show us you're not just knowledgeable but also capable of applying that knowledge effectively.
Highlight Relevant Certifications:Include any relevant certifications or training that can set you apart from the competition. Whether it's coursework from your degree, a recognised certification, or extra training in new technologies, we love to see candidates who continuously improve their skill set. This tells us you're serious about your career in engineering!
Tailor Your CV for the Role:Don’t forget to customise your CV for Wallace Hind and the Commercial Vehicle Field Service Engineer – Midlands role specifically. Pull examples from your experience that align with the job description — it shows us you've done your research and are genuinely interested in becoming part of the team. We recommend applying through our website to ensure your application gets to the right people!
How to prepare for a job interview at Wallace Hind
✨Brush Up on Your CAD Skills
Since mechanical engineering often involves design processes, be ready to showcase your proficiency in CAD software like SolidWorks or AutoCAD. Bring along a digital portfolio or even some sketches that demonstrate your design capabilities — it’s a great way to show what you can bring to the table at Wallace Hind.
✨Prepare for Technical Questions
Expect technical questions that test your understanding of engineering principles and problem-solving skills. You might get hypothetical scenarios where you need to design a component or troubleshoot a mechanical system. Practising these types of questions will give you the confidence to tackle whatever comes your way!
✨Show Your Team Spirit
As a full-time mechanical engineer, collaboration is key! Be ready to share examples of past team projects or any experiences where you contributed to solving a complex problem with others. Demonstrating your ability to work in a team will resonate well with the interviewers at Wallace Hind.
✨Discuss Your Future Goals
Since this is a full-time position, your long-term vision is important. Be open about your career aspirations, whether it’s mastering a specific tool or leading projects. This shows that you're committed not just to learning but also to growing with Wallace Hind, making you a more appealing candidate.
