At a Glance
- Tasks: Support fundraising efforts and engage with donors to make a real difference.
- Company: Join the award-winning Wallace & Gromit’s Grand Appeal charity.
- Benefits: Enjoy a pension scheme, hybrid working options, and a supportive team environment.
- Other info: Be part of a dynamic team with opportunities for personal growth.
- Why this job: Kickstart your fundraising career while helping children in need every day.
- Qualifications: Attention to detail and a passion for people are essential.
The predicted salary is between 30000 - 42000 € per year.
Hours: Permanent / Full-time (four days a week will be considered) Office-based with potential for hybrid working.
This role is a fantastic opportunity for an individual with great attention to detail to start or further their fundraising career in a fast‑paced, ambitious and creative charity by bringing their skill and passion for people to a role that makes a real difference every day.
About us: For 30 years, our multi award‑winning charity, Wallace & Gromit’s Grand Appeal, has been at the forefront of advancing the care and treatment of children at Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital through a portfolio of funding. This includes the latest life‑saving technology and pioneering research, which helps to save and transform the lives of young patients every day. Following the huge success of Gromit Unleashed 3, we’re now expanding our Individual Giving programme. We’re looking for a motivated and detail‑driven individual to join our dynamic team. You’ll help deliver our ambitious fundraising programme and inspire more people than ever to support our work, while delivering exceptional support to our incredible community of fundraisers and donors.
Key tasks and responsibilities:
- Provide effective and efficient support to the Individual Giving Manager covering all forms of giving including one‑off donations, lottery contributions, raffle ticket sales, legacy gifts, regular giving, and in‑memory fundraising.
- Provide excellent supporter care to ensure we deliver the very best experience, whether on the phone, by email or in person.
- Provide regular support for the operation of our stall in Bristol Children’s Hospital, selling merchandise and liaising with potential supporters.
- Create supporter records on our CRM database (Raiser’s Edge) from a range of sources including the website, postal and third‑party platforms, ensuring meticulous attention to detail and accuracy.
- Maintain high‑quality information on our database through daily data input, in accordance with GDPR.
- Assist the Individual Giving Manager with data‑cleansing tasks, especially in advance of our twice‑yearly direct mail to supporters.
- Thank individual donors in a timely and appropriate manner via email, phone or post.
- Ensure all donations are coded and recorded correctly on our database, liaising with the finance team when necessary.
- Provide administration for the weekly lottery, and any raffles undertaken throughout the year, including submitting lottery submissions to the Gambling Commission, alongside the Individual Giving Manager.
- Manage the collection tin process, ensuring accuracy and efficiency in collecting outstanding funds.
- Provide administration for in‑memory fundraising, including creating records for donations through our third‑party platform MuchLoved or cheques via post.
- Create supporter records for the legacy programme and assist in sending enquiry packs via email or post.
- Undertake admin tasks to support the community and events fundraising teams at peak times such as Christmas and during events season.
- Work with the Communications and Marketing team to ensure the fundraising team are equipped with up‑to‑date and relevant content for thank‑you letters.
Wider responsibilities:
- A commitment to personal and team growth and learning.
- Representing the charity at fundraising events.
- Keep abreast of charity law and fundraising developments across the charity sector and abide by the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation (GDPR).
- Carry out other tasks and duties as required to support colleagues in the wider team.
This role profile is not exhaustive. The Grand Appeal is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults. As such, we expect all staff and volunteers to share this commitment. The selected candidate will be appointed subject to a DBS check.
What we offer:
- Pension scheme (including Salary Sacrifice)
- Hybrid working approach
How to apply:
Complete the application form found on our website and send it to jobs@grandappeal.org.uk with a copy of your CV. The closing date for applications is midnight Tuesday 2 December 2025. Interviews will take place on a rolling basis during the application period. For an informal discussion, please contact Leanna Howe, Individual Giving Manager, at hello@grandappeal.org.uk.
Seniority level: Entry level
Employment type: Full‑time
Job function: Administrative
Industries: Hospitals and Health Care
Individual Giving Assistant in Bristol employer: Wallace & Gromit's Grand Appeal
At Wallace & Gromit’s Grand Appeal, we pride ourselves on being a dynamic and creative charity that not only makes a significant impact on the lives of children at Bristol Children’s Hospital but also fosters a supportive and collaborative work environment. Our commitment to employee growth is evident through our hybrid working approach and opportunities for professional development, making us an excellent employer for those looking to start or advance their fundraising careers while contributing to a meaningful cause.
Contact Detail:
Wallace & Gromit's Grand Appeal Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Individual Giving Assistant in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those involved in fundraising. Attend events or webinars where you can meet potential colleagues and learn more about the industry.
✨Tip Number 2
Prepare for interviews by researching the charity's mission and recent projects. Show your passion for their work and be ready to discuss how your skills can contribute to their goals.
✨Tip Number 3
Practice your communication skills! Whether it's on the phone or in person, being able to connect with supporters is key. Role-play with a friend to get comfortable with different scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Wallace & Gromit’s Grand Appeal.
We think you need these skills to ace Individual Giving Assistant in Bristol
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for fundraising and helping others shine through. We want to see how your passion aligns with our mission at Wallace & Gromit’s Grand Appeal!
Be Detail-Oriented:Since this role requires great attention to detail, make sure your application is free from typos and errors. Double-check everything before you hit send – we love a meticulous approach!
Tailor Your CV:Customise your CV to highlight relevant experience and skills that match the job description. We’re looking for someone who can support our Individual Giving programme, so make it clear how you can contribute!
Apply Through Our Website:Don’t forget to complete the application form on our website! It’s the best way to ensure your application gets to us directly. We can’t wait to hear from you!
How to prepare for a job interview at Wallace & Gromit's Grand Appeal
✨Know the Charity Inside Out
Before your interview, take some time to research Wallace & Gromit’s Grand Appeal. Understand their mission, recent projects, and how they impact the community. This will not only show your genuine interest but also help you connect your skills to their goals.
✨Showcase Your Attention to Detail
Since this role requires meticulous attention to detail, prepare examples from your past experiences where you demonstrated this skill. Whether it’s managing data or providing excellent supporter care, be ready to discuss how you ensure accuracy and quality in your work.
✨Prepare for Supporter Care Scenarios
Think about potential scenarios you might face when dealing with donors or supporters. Practice how you would handle inquiries or complaints, ensuring you convey empathy and professionalism. This will highlight your ability to provide exceptional supporter care.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, upcoming fundraising initiatives, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the charity is the right fit for you.
