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For Companies At a Glance
- Tasks: Ensure safety and security while delivering an engaging visitor experience.
- Company: Join a prestigious museum with a vibrant atmosphere.
- Benefits: Gain valuable experience, flexible hours, and a chance to work in a cultural hub.
- Why this job: Be part of exciting events and make a difference in visitor experiences.
- Qualifications: Strong customer service skills and a passion for art and culture.
- Other info: Fixed-term contract with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Gallery Team staff are responsible for ensuring the security and safety of the museum's collections, staff and visitors whilst providing a high level of customer service. The Gallery Team enforce fire, evacuation and health and safety procedures whilst maintaining high standards of presentation and performance in other areas ranging from delivering an engaging visitor experience to encouraging donations and managing visitor access and flow.
Responsibilities
- Ensure the security and safety of the museum's collections, staff and visitors.
- Provide a high level of customer service.
- Enforce fire, evacuation and health and safety procedures.
- Maintain high standards of presentation and performance in related duties.
- Deliver an engaging visitor experience, encourage donations and manage visitor access and flow.
- Support the operational delivery of events, including celebrations and special events at The Wallace Collection.
This role reports to the Gallery Team Manager.
Full Time Gallery Team Member - Fixed Term Contract in City of Westminster employer: WALLACE COLLECTION
Contact Detail:
WALLACE COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Gallery Team Member - Fixed Term Contract in City of Westminster
✨Tip Number 1
Get to know the museum and its collections inside out! Familiarise yourself with the exhibits and any upcoming events. This way, when you chat with the team during your interview, you can show off your passion and knowledge.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face in the gallery, like handling visitor queries or managing crowd flow. Role-playing these situations can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former Gallery Team members on social media. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the museum there.
We think you need these skills to ace Full Time Gallery Team Member - Fixed Term Contract in City of Westminster
Some tips for your application 🫡
Show Your Passion for Art: When writing your application, let us know why you're excited about working in a gallery. Share any experiences you have with art or museums that highlight your enthusiasm and commitment to providing an engaging visitor experience.
Highlight Customer Service Skills: We want to see how you can deliver top-notch customer service! Include examples from previous roles where you've gone above and beyond to help customers, as this is key to ensuring a great experience for our visitors.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Make sure to submit your application through our website. This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at WALLACE COLLECTION
✨Know the Gallery Inside Out
Before your interview, take some time to research The Wallace Collection. Familiarise yourself with its history, key exhibits, and any upcoming events. This will not only show your genuine interest but also help you answer questions about how you can enhance the visitor experience.
✨Showcase Your Customer Service Skills
Since providing a high level of customer service is crucial for this role, prepare examples from your past experiences where you went above and beyond for customers. Think about situations where you handled difficult visitors or created memorable experiences.
✨Understand Safety Procedures
Brush up on fire, evacuation, and health and safety procedures relevant to museums. Be ready to discuss how you would enforce these protocols while ensuring a positive visitor experience. This shows that you take safety seriously and understand its importance in a gallery setting.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their experiences at The Wallace Collection and how they see the role contributing to the overall visitor experience. This demonstrates your enthusiasm and willingness to be part of the team.
