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For Companies At a Glance
- Tasks: Lead a passionate team, drive sales, and deliver exceptional customer experiences.
- Company: Join Wallace Bishop, a family-owned leader in luxury jewellery with over 100 years of excellence.
- Benefits: Enjoy an attractive salary, bonus incentives, employee discounts, and career development opportunities.
- Why this job: Be part of a respected brand that values craftsmanship, service, and personal growth.
- Qualifications: Strong leadership skills, customer-first mindset, and a desire to grow; luxury retail experience preferred.
- Other info: Candidates must undergo a national police history check as part of the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
As a family-owned business with over 100 years of craftsmanship and service excellence, Wallace Bishop has built a strong reputation on exceptional service, superior craftsmanship, and steadfast values. With a rich history in skilled trades and a loyal customer base, we have established ourselves as a leader in the luxury jewellery and watch market. Wallace Bishop continues to thrive as a mid-to-high-end retailer, dedicated to offering exceptional products and experiences that create lasting memories for our customers through quality, tradition, and service.
We’re on the lookout for a passionate and driven Store Manager to lead our Helensvale team. This is an exciting opportunity for individuals ready to take the next step in their career within the luxury jewellery and watch industry. While a minimum of three years’ experience in luxury retail or jewellery is preferred, it is not essential — we value strong leadership, a customer-first mindset, and a desire to grow. In return, we offer long-term career development and genuine opportunities for progression within a respected and growing brand.
The Role
- Driving sales performance to consistently meet and exceed targets
- Delivering an exceptional customer service experience
- Managing expenses to support business profitability
- Leading recruitment, training, and development initiatives
- Coaching and managing team performance to build capability
- Ensuring excellence in visual merchandising and store presentation
- Overseeing operational efficiency and compliance
- Maintaining outstanding product knowledge and sharing expertise with your team
About you
- A proven ability to lead by example and inspire a team aligned with company values
- A commitment to delivering consistently high standards of customer service
- A track record of achieving and surpassing sales and KPI targets
- Strong financial acumen, with a focus on expense control and P&L accountability
- Experience in coaching and developing high-performing teams, with a focus on accountability and growth
- A keen eye for visual merchandising and maintaining a premium store presentation
- Excellent time management and multitasking skills, with the ability to meet deadlines
- Exceptional attention to detail and a commitment to operational excellence
- A proactive approach to personal development and ongoing product knowledge
What We Offer
In return for your hard work and dedication, we offer an attractive salary package, bonus incentives, and generous employee discounts. You’ll be supported by a skilled leadership team committed to your growth and success. With plenty of opportunities for professional development and career advancement, you’ll have the chance to thrive in an environment that prides itself on excellence. Join a team that represents one of Australia's leading jewellery brands!
If this opportunity sounds like the perfect fit for you, we’d love to hear from you. Please submit your resume to apply. Note: Successful candidates will be required to undergo a national police history check as part of the recruitment process.
Contact Detail:
Wallace Bishop Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager | Helensvale
✨Tip Number 1
Familiarise yourself with Wallace Bishop's history and values. Understanding their commitment to craftsmanship and customer service will help you align your leadership style with their brand ethos during interviews.
✨Tip Number 2
Prepare examples of how you've driven sales performance in previous roles. Be ready to discuss specific strategies you've implemented that led to exceeding targets, as this will demonstrate your capability to contribute to their success.
✨Tip Number 3
Showcase your experience in team development. Highlight instances where you've coached team members to improve their performance, as this is crucial for the Store Manager role at Wallace Bishop.
✨Tip Number 4
Research luxury retail trends and customer expectations in the jewellery market. Being knowledgeable about current industry standards will position you as a well-informed candidate who can lead the team effectively.
We think you need these skills to ace Store Manager | Helensvale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or jewellery, even if you don't have direct experience. Focus on leadership roles, customer service excellence, and any achievements related to sales targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury jewellery industry and how your values align with those of Wallace Bishop. Mention specific examples of how you've driven sales or improved customer experiences in previous roles.
Prepare for Application Questions: Anticipate the application questions regarding your experience with KPIs and targets. Prepare concise examples that demonstrate your ability to meet and exceed these expectations in past roles.
Highlight Personal Development: Showcase your commitment to personal development and product knowledge in your application. Mention any relevant training or courses you've completed that would benefit your role as a Store Manager.
How to prepare for a job interview at Wallace Bishop Pty
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for the luxury jewellery and watch industry during the interview. Share any personal experiences or stories that highlight your appreciation for craftsmanship and exceptional service, as this aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific instances where you inspired your team, achieved sales targets, or improved customer service, as these are key responsibilities for the Store Manager role.
✨Highlight Financial Acumen
Be ready to discuss your experience with managing expenses and achieving P&L accountability. Provide examples of how you've controlled costs while driving sales, as financial management is crucial for the success of the store.
✨Prepare for Questions on Visual Merchandising
Since maintaining a premium store presentation is important, think about your approach to visual merchandising. Be prepared to share your ideas on how to create an inviting shopping environment that reflects the brand's luxury image.
