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For Companies At a Glance
- Tasks: Lead a passionate team, drive sales, and deliver exceptional customer experiences.
- Company: Join Wallace Bishop, a family-owned leader in luxury jewellery with over 100 years of excellence.
- Benefits: Enjoy an attractive salary, bonus incentives, generous discounts, and career development opportunities.
- Why this job: Be part of a respected brand that values craftsmanship, service, and personal growth.
- Qualifications: Strong leadership skills, customer-first mindset, and a desire to grow; luxury retail experience preferred but not essential.
- Other info: Candidates must undergo a national police history check as part of the recruitment process.
The predicted salary is between 36000 - 60000 £ per year.
As a family-owned business with over 100 years of craftsmanship and service excellence, Wallace Bishop has built a strong reputation on exceptional service, superior craftsmanship, and steadfast values. With a rich history in skilled trades and a loyal customer base, we have established ourselves as a leader in the luxury jewellery and watch market. Wallace Bishop continues to thrive as a mid-to-high-end retailer, dedicated to offering exceptional products and experiences that create lasting memories for our customers through quality, tradition, and service.
We’re on the lookout for a passionate and driven Store Manager to lead our Helensvale team. This is an exciting opportunity for individuals ready to take the next step in their career within the luxury jewellery and watch industry. While a minimum of three years’ experience in luxury retail or jewellery is preferred, it is not essential — we value strong leadership, a customer-first mindset, and a desire to grow. In return, we offer long-term career development and genuine opportunities for progression within a respected and growing brand.
The Role
- Driving sales performance to consistently meet and exceed targets
- Delivering an exceptional customer service experience
- Managing expenses to support business profitability
- Leading recruitment, training, and development initiatives
- Coaching and managing team performance to build capability
- Ensuring excellence in visual merchandising and store presentation
- Overseeing operational efficiency and compliance
- Maintaining outstanding product knowledge and sharing expertise with your team
About you
- A proven ability to lead by example and inspire a team aligned with company values
- A commitment to delivering consistently high standards of customer service
- A track record of achieving and surpassing sales and KPI targets
- Strong financial acumen, with a focus on expense control and P&L accountability
- Experience in coaching and developing high-performing teams, with a focus on accountability and growth
- A keen eye for visual merchandising and maintaining a premium store presentation
- Excellent time management and multitasking skills, with the ability to meet deadlines
- Exceptional attention to detail and a commitment to operational excellence
- A proactive approach to personal development and ongoing product knowledge
What We Offer
In return for your hard work and dedication, we offer an attractive salary package, bonus incentives, and generous employee discounts. You’ll be supported by a skilled leadership team committed to your growth and success. With plenty of opportunities for professional development and career advancement, you’ll have the chance to thrive in an environment that prides itself on excellence. Join a team that represents one of Australia's leading jewellery brands!
If this opportunity sounds like the perfect fit for you, we’d love to hear from you. Please submit your resume to apply. Note: Successful candidates will be required to undergo a national police history check as part of the recruitment process.
Store Manager | Helensvale employer: Wallace Bishop Pty
Contact Detail:
Wallace Bishop Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager | Helensvale
✨Tip Number 1
Familiarise yourself with Wallace Bishop's history and values. Understanding their commitment to craftsmanship and customer service will help you align your leadership style with their brand ethos during interviews.
✨Tip Number 2
Prepare examples of how you've successfully driven sales and exceeded targets in previous roles. Be ready to discuss specific strategies you implemented that led to measurable results, as this will demonstrate your capability to meet the expectations of a Store Manager.
✨Tip Number 3
Showcase your experience in team development and coaching. Think of instances where you’ve helped team members grow and improve their performance, as this is crucial for the role and will highlight your leadership skills.
✨Tip Number 4
Research current trends in luxury retail and visual merchandising. Being knowledgeable about the latest industry practices will not only impress during your interview but also show your proactive approach to staying ahead in the market.
We think you need these skills to ace Store Manager | Helensvale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury retail or jewellery, even if you don't have three years' experience. Focus on leadership roles and customer service achievements that align with the values of Wallace Bishop.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury jewellery industry. Mention specific examples of how you've driven sales performance and delivered exceptional customer service in previous roles.
Prepare for Application Questions: Anticipate the application questions regarding your experience with targets and KPIs. Prepare concise examples that demonstrate your ability to meet and exceed these metrics in past positions.
Highlight Personal Development: Emphasise your commitment to personal development and ongoing product knowledge in your application. Discuss any training or courses you've undertaken that relate to retail management or customer service excellence.
How to prepare for a job interview at Wallace Bishop Pty
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you align your team's goals with company values.
✨Emphasise Customer Service Excellence
Wallace Bishop values exceptional customer service. Be ready to discuss your approach to delivering outstanding customer experiences and how you've handled challenging situations to ensure customer satisfaction.
✨Know Your Numbers
Strong financial acumen is crucial for this role. Brush up on your understanding of sales targets, KPIs, and expense management. Be prepared to discuss how you've achieved or exceeded targets in previous roles.
✨Demonstrate Visual Merchandising Skills
A keen eye for visual merchandising is essential. Bring examples of how you've successfully created appealing store displays that enhance customer experience and drive sales. This will show your understanding of maintaining a premium store presentation.
