At a Glance
- Tasks: Create engaging learning experiences and drive customer adoption of our innovative tech.
- Company: Join WalkMe, a leader in digital adoption and innovation.
- Benefits: Enjoy hybrid work, wellness perks, and professional development opportunities.
- Other info: Diverse and inclusive culture with excellent career growth potential.
- Why this job: Be part of a team transforming how enterprises interact with technology.
- Qualifications: 4+ years in technical training or LX design; familiarity with training tools is a plus.
The predicted salary is between 50000 - 65000 £ per year.
At WalkMe, now an SAP company, we’re not just the leader in digital adoption; we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital friction, regain control of their tech stack, and be better equipped to manage future change. With over 1,600 clients, including 55 Fortune 100 companies and 6 Fortune 10 companies working with us daily, we’re transforming how enterprises interact with their technology.
As a Learning Experience Designer, you will create and deliver engaging, impactful learning experiences for WalkMe’s customers. Our team empowers customers with the skills to maximize product value, driving adoption and retention. In this role, you won't just build e-learning courses; you will architect the end-to-end journey of how a customer learns, applies, and masters our technical product. You will leverage whatever channel is necessary to drive adoption, whether that’s designing automated in‑app guidance via WalkMe, creating digital training content, or delivering high‑energy, live virtual and in‑person sessions.
What You’ll Own
- Architect the Ecosystem: Map the technical user journey to identify friction points. Design omni‑channel learning experiences that meet users exactly where they are (in‑app, live, or self‑paced).
- Deliver High‑Impact ILT/vILT: Lead engaging, instructor‑led technical training for global audiences. You are as comfortable commanding a room in‑person as you are managing a virtual whiteboarding session.
- Pioneer AI‑Driven L&D: Stay at the absolute forefront of AI in education. You will utilize AI tools to accelerate content production and personalize the learning experience.
- Develop “just in time” content: Own the digital adoption strategy by building contextual, in‑app walkthroughs and triggers using WalkMe.
- Work cross‑functionally: Collaborate with our Product org, Customer Success Group, and other internal partners to ensure learning programs stay current with new product launches and feature updates.
- Scale Globally: Deliver flawless training in English, with the ability to localize content and strategies for our European markets (German/French fluency is a massive plus).
What You’ll Need to Succeed
- 4+ years of experience in technical training, product enablement or LX design in a SaaS environment.
- Familiarity with training tools and platforms such as Articulate (Rise 360 and Storyline 360), Synthesia, Camtasia, or similar; general experience with an LMS is a plus.
- A portfolio that demonstrates how you use AI to scale your work, analyze learner data, or create smart content.
- Comfort with technically complex products and the ability to quickly learn and communicate software solutions clearly and confidently.
- Prior experience with WalkMe is a plus.
- Strong communication and collaboration skills, with the ability to build effective relationships across internal teams and external customer stakeholders.
- Experience with delivering live training and a willingness to travel for onsite delivery.
- Native/Fluent English is required. Professional fluency in German or French will put you at the top of our list.
- Must be able to work 3 days per week in our London office.
What Sets Us Apart
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.
- We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well‑being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits.
- Our offerings are designed to support the well‑being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP’s acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting‑edge technology that drives efficiency and innovation in the workplace.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
Learning Experience Designer employer: WalkMe
At WalkMe, now an SAP company, we pride ourselves on being at the forefront of digital adoption, offering a dynamic and inclusive work environment that fosters innovation and collaboration. As a Learning Experience Designer, you will not only have the opportunity to create impactful learning experiences but also benefit from our hybrid work model, robust professional development programmes, and a strong commitment to employee well-being through initiatives like Wellness@WalkMe. Join us in London, where your contributions will help shape the future of technology training while enjoying a supportive culture that values diversity and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Experience Designer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at WalkMe on LinkedIn. Ask them about their experiences and any tips they might have for landing the Learning Experience Designer role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Show off your skills in action! Instead of just talking about your experience, create a portfolio that highlights your best work. Include examples of e-learning courses you've designed or training sessions you've led. This will help you stand out and demonstrate your expertise.
✨Tip Number 3
Prepare for the interview by understanding WalkMe's products inside and out. Familiarise yourself with their digital adoption solutions and think about how you can contribute to their mission. Being knowledgeable will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the WalkMe team. Let’s get you on board!
We think you need these skills to ace Learning Experience Designer
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating engaging learning experiences and driving digital adoption. Share your journey and what makes you a perfect fit for WalkMe!
Tailor Your Portfolio:Make sure to showcase your best work in your portfolio, especially projects that highlight your experience with AI and technical training. We love seeing how you've used innovative tools to enhance learning, so pick examples that really demonstrate your skills and creativity.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your ideas effectively. Highlight your relevant experience and skills without fluff – we want to know exactly why you’re the right person for the job!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at WalkMe!
How to prepare for a job interview at WalkMe
✨Know Your Stuff
Make sure you’re well-versed in the technical aspects of the role. Familiarise yourself with WalkMe’s products and how they fit into the digital adoption landscape. Being able to discuss specific features and benefits will show that you’re not just interested, but also knowledgeable.
✨Showcase Your Portfolio
Bring along a portfolio that highlights your previous work in Learning Experience Design. Include examples where you've used AI tools or created engaging learning experiences. This will give the interviewers a clear picture of your capabilities and creativity.
✨Practice Your Presentation Skills
Since you'll be delivering training sessions, it’s crucial to demonstrate your presentation skills during the interview. Consider preparing a short mock training session on a relevant topic. This will showcase your ability to engage an audience, whether in-person or virtually.
✨Ask Insightful Questions
Prepare thoughtful questions about WalkMe’s approach to learning design and their future plans. This shows your genuine interest in the company and helps you understand how you can contribute to their mission of transforming digital adoption.
