At a Glance
- Tasks: Support veterans with mental health and wellbeing through tailored care coordination.
- Company: Join Walking With The Wounded, a dedicated organisation for veterans' support.
- Benefits: Enjoy a competitive salary, pension contributions, and generous annual leave.
- Other info: Flexible hybrid role with travel across beautiful North East England.
- Why this job: Make a real difference in veterans' lives while working in a supportive team.
- Qualifications: Experience in casework or housing is a plus, but not essential.
The predicted salary is between 30720 - 30720 £ per year.
Location: Home/Hub Hybrid with travel to multiple locations within Cumbria, Northumberland, Tyne & Wear.
Salary: £30,720
Hours: 37.5 (e.g. 9 - 5 with half hour unpaid break)
Contract Type: Fixed Term (until March 2029)
Company benefits:
- 5% Employer Pension contribution
- Employee Assistance Programme
- Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
The role is based at Monkwearmouth Hospital in Sunderland within the Single Point of Access (SPA) team. Home / Hub hybrid role with travel to multiple locations including North Cumbria, Northumberland, Newcastle, North Tyneside, Gateshead, South Tyneside and Sunderland.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a multi-disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
Please apply by completing and submitting our short application with a supporting CV and covering letter. It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV and cover letter.
Closing date for applications is Sunday 21st June 2026. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received. To support planning Interviews will be held on Friday 7th July 2026.
If you are currently serving or have served in the Armed Forces WWTW Employment Advisors are available to support you with your application, please contact our HR team for further details. If you have any problems or require assistance with our application process the HR team will be happy to assist. Contact number for HR: 07355 672 182.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland employer: Walking With The Wounded
Walking With The Wounded is an exceptional employer dedicated to supporting veterans through tailored mental health and care coordination services. With a strong commitment to employee wellbeing, we offer a hybrid working model, competitive benefits including a 5% pension contribution, and opportunities for professional growth within a collaborative and supportive team environment. Located in the beautiful regions of Cumbria, Northumberland, and Tyne & Wear, our work culture fosters resilience and compassion, making it a rewarding place for those passionate about making a difference in the lives of ex-servicemen and women.
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland
✨Tip Number 1
Network like a pro! Reach out to veterans' organisations, local community groups, or even LinkedIn connections. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission, especially when it comes to supporting veterans. We want to see that passion!
✨Tip Number 3
Practice your responses to common interview questions. Think about scenarios where you've demonstrated patience, resilience, and teamwork. We all know these qualities are key for a Veteran Liaison Support Officer!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, take a good look at the job description. It’s packed with info about what we’re looking for in a candidate. Make sure you understand the key responsibilities and requirements so you can tailor your application to match.
Craft a Personalised Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Veteran Liaison Support Officer role. Share your relevant experiences and how they align with our mission at Walking With The Wounded. Don’t forget to show a bit of personality!
Highlight Relevant Experience:When you’re putting together your CV, focus on the experiences that relate directly to the role. If you’ve worked with veterans or have experience in casework, make sure to highlight that. We want to see how your background makes you a great candidate for this position.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy! Just fill out the application form, attach your CV and cover letter, and you’re good to go. Plus, applying early can help you avoid any last-minute stress!
How to prepare for a job interview at Walking With The Wounded
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Veteran Liaison Support Officer. Familiarise yourself with the specific challenges veterans face and how the organisation supports them. This will show your genuine interest and commitment to the role.
✨Showcase Your Experience
Be ready to discuss any relevant experience you have, especially if it involves working with vulnerable individuals or in a caseworker capacity. Use specific examples to illustrate how you've successfully navigated complex situations, as this will demonstrate your capability to handle the diverse caseload expected in this role.
✨Emphasise Teamwork
Since this role requires collaboration with a multidisciplinary team, highlight your ability to work well with others. Share examples of past experiences where teamwork led to positive outcomes, showing that you can contribute effectively to a supportive environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's approach to veteran support and the specifics of the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values and expectations.
