At a Glance
- Tasks: Support veterans with mental health and wellbeing through tailored care coordination.
- Company: Join Walking With The Wounded, a dedicated organisation helping ex-servicemen and women.
- Benefits: Enjoy a competitive salary, pension contributions, and generous annual leave.
- Other info: Flexible hybrid working with travel across Cumbria, Northumberland, and Tyne & Wear.
- Why this job: Make a real difference in the lives of veterans facing complex challenges.
- Qualifications: Experience in casework or housing is a plus, but not essential.
The predicted salary is between 30720 - 30720 £ per year.
Location: Home/Hub Hybrid with travel to multiple locations within Cumbria, Northumberland, Tyne & Wear.
Salary: £30,720
Hours: 37.5 (e.g. 9 - 5 with half hour unpaid break)
Contract Type: Fixed Term (until March 2029)
Company benefits:
- 5% Employer Pension contribution
- Employee Assistance Programme
- Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
Applicants should ideally reside within Cumbria, Northumberland or Tyne & Wear with the ability to travel across the region as required.
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located within the Cumbria, Northumberland, Tyne and Wear region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a multi-disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
Please apply by completing and submitting our short application with a supporting CV and covering letter. It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV and cover letter.
Closing date for applications is Sunday 21st June 2026. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received. To support planning, interviews will be held on Friday 7th July 2026.
If you are currently serving or have served in the Armed Forces, WWTW Employment Advisors are available to support you with your application, please contact our HR team for further details. If you have any problems or require assistance with our application process, the HR team will be happy to assist. Contact number for HR: 07355 672 182.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Newcastle upon Tyne employer: Walking With The Wounded
At Walking With The Wounded, we pride ourselves on being an exceptional employer dedicated to supporting our staff in making a meaningful impact on the lives of veterans. Our hybrid work model allows for flexibility while fostering a collaborative and supportive work culture, complemented by comprehensive benefits such as a 5% employer pension contribution and an Employee Assistance Programme. Located in the beautiful regions of Cumbria, Northumberland, and Tyne & Wear, we offer unique opportunities for professional growth and development within a passionate team committed to making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, dive into Walking With The Wounded's mission and values. This will help you connect your experiences with their goals, showing them you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills can support veterans, as this role is all about making a difference in their lives.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Newcastle upon Tyne
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to express your passion for supporting veterans and how your background aligns with our mission. Keep it concise but impactful, showing us why you're the perfect fit for the VLSO role.
Showcase Relevant Experience:Whether it's working with veterans or in case management, make sure to highlight any relevant experience in your CV. We want to see how your past roles have prepared you for the challenges of this position.
Apply Through Our Website:Don't forget to submit your application through our website! It's the easiest way for us to receive your documents and ensures that you’re following the correct process. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Walking With The Wounded
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Veteran Liaison Support Officer. Familiarise yourself with the key responsibilities and the specific needs of veterans. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Even if you haven't worked directly with veterans, think about any relevant experience you have in casework or support roles. Be ready to share specific examples of how you've helped individuals facing complex challenges, as this will highlight your suitability for the role.
✨Emphasise Teamwork
This role requires collaboration with various partners, so be prepared to discuss your experience working in multidisciplinary teams. Share examples of how you've successfully worked with others to achieve positive outcomes, as this will show you can thrive in a team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the support systems in place for staff, the training opportunities available, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
