At a Glance
- Tasks: Support veterans with mental health and care coordination, making a real difference in their lives.
- Company: Walking With The Wounded, dedicated to helping veterans overcome challenges.
- Benefits: Competitive salary, pension contributions, travel expenses, and generous annual leave.
- Other info: Flexible home/hybrid working with travel across the Pennine area.
- Why this job: Join a passionate team and empower veterans to regain control of their lives.
- Qualifications: Experience in casework or housing is a plus, but not essential.
The predicted salary is between 30720 - 30720 £ per year.
Location: Home / Hybrid with travel to multiple locations within Pennine Care NHS Foundation Trust. The role covers a wide geographical area including Greater Manchester, Lancashire, Cheshire and Merseyside. Possible travel to South Cumbria.
Salary: £30,720
Hours: 37.5 (e.g. 9 - 5 with half hour unpaid break)
Contract Type: Fixed Term Contract (Until March 2029)
Company benefits:
- 5% Employer Pension contribution
- Employee Assistance Programme
- Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required. WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a multi-disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
Please apply by completing and submitting our short application with a supporting CV and covering letter. It is important you read through WWTW key values, the Job Description and Person Specification prior to completing and submitting WWTW application with a supporting CV and cover letter.
Closing date for applications is Sunday 21st June 2026. To support planning, interviews will be held on Friday 3rd July 2026.
If you are currently serving or have served in the Armed Forces, WWTW Employment Advisors are available to support you with your application, please contact our HR team for further details. If you have any problems or require assistance with our application process, the HR team will be happy to assist. Contact number for HR: 07355 672 182.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Veteran Liaison Support Officer (VLSO) Pennine in Manchester employer: Walking With The Wounded
Walking With The Wounded is an exceptional employer dedicated to supporting veterans through tailored mental health and care coordination programmes. With a strong commitment to employee wellbeing, we offer competitive benefits including a 5% employer pension contribution, an Employee Assistance Programme, and opportunities for professional growth within a collaborative and supportive work culture. Located in the vibrant Pennine area, our hybrid working model allows for flexibility while making a meaningful impact on the lives of those who have served.
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Liaison Support Officer (VLSO) Pennine in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the veteran community or related fields. Attend local events or online webinars to meet people who can help you get your foot in the door.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission to support veterans and think about how your experience aligns with that. We want to see your passion for the role!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to casework and supporting individuals with complex needs. We recommend doing mock interviews with friends or mentors to build confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Veteran Liaison Support Officer (VLSO) Pennine in Manchester
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant skills and experiences.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make it personal and engaging, explaining why you're passionate about supporting veterans and how your background makes you a great fit for the VLSO role. Don't forget to mention any relevant experience!
Showcase Your Skills in Your CV:When updating your CV, focus on showcasing your skills that align with the role. Highlight any experience working with diverse caseloads or in multi-disciplinary teams, as well as your ability to manage time effectively. We want to see how you can contribute to our mission!
Apply Through Our Website:Make sure to submit your application through our website. It's the easiest way for us to receive your documents and ensures you’re following the correct process. Plus, it shows you're keen to join our team at Walking With The Wounded!
How to prepare for a job interview at Walking With The Wounded
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Veteran Liaison Support Officer. Familiarise yourself with the specific challenges veterans face and how the organisation supports them. This will show your genuine interest and commitment to the role.
✨Showcase Your Experience
Be ready to discuss any relevant experience you have, especially if you've worked with veterans or in case management. Prepare specific examples that highlight your skills in supporting individuals with complex needs, as this will demonstrate your capability to handle the responsibilities of the position.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the types of cases you might handle, or how success is measured in the role. Asking questions shows that you're engaged and serious about the position.
✨Emphasise Teamwork and Independence
Since the role requires both independent work and collaboration within a multidisciplinary team, be prepared to discuss how you balance these aspects. Share examples of how you've successfully managed your time and caseload while working alongside others to achieve common goals.
