At a Glance
- Tasks: Support veterans through their mental health journey and coordinate essential services.
- Company: Join a dedicated team at WWTW, focused on veteran support.
- Benefits: Enjoy competitive leave, travel expenses, and an Employee Assistance Programme.
- Other info: Hybrid role with opportunities for personal growth and development.
- Why this job: Make a real difference in veterans' lives while gaining valuable experience.
- Qualifications: Experience in case management and strong organisational skills are key.
The predicted salary is between 30000 - 40000 £ per year.
Location: Home/Hub Hybrid with travel to multiple locations within Cumbria, Northumberland, Tyne & Wear.
Hours: 37.5 (e.g. 9 – 5 with half hour unpaid break)
Contract Type: Fixed Term (until March 2029)
Benefits:
- Employee Assistance Programme
- Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
Role Overview:
In this hybrid role based at Monkwearmouth Hospital in Sunderland within the Single Point of Access team, you will support veterans through the mental health pathway in collaboration with Cumbria, Northumberland and Tyne & Wear NHS Foundation Trust as part of Op COURAGE. The successful candidate will be based within the Cumbria, Northumberland or Tyne & Wear region, travelling to multiple locations as required.
Responsibilities:
- Serve as the central point of contact for veterans’ support needs, assessing caseload requirements.
- Make referrals to local delivery partners and coordinate services across housing, education and training, welfare, debt, social isolation, relationship breakdowns and substance misuse.
- Provide ongoing case management, ensuring continuous navigation of support services.
- Collaborate within a multi‑disciplinary team while independently managing time and caseload.
- Maintain accurate records and reports for service users and partners.
Qualifications & Experience:
- Experience as a caseworker managing a dispersed and diverse caseload.
- Resilient, self‑motivated, and able to work collaboratively.
- Experience or specialisation in housing is advantageous but not essential.
- Experience working with veterans is preferred but not essential.
- Strong organisational and time‑management skills.
Equal Opportunity Statement:
WWTW is an equal opportunities employer. WWTW is committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland employer: Walking-With-the-Wounded-5
As a Veteran Liaison Support Officer with WWTW, you will join a dedicated team committed to supporting veterans' mental health in a collaborative and inclusive environment. Our hybrid work model offers flexibility, while our comprehensive benefits, including an Employee Assistance Programme and competitive annual leave, ensure your wellbeing is prioritised. With opportunities for professional growth and a focus on meaningful impact within the community, WWTW stands out as an exceptional employer in the Cumbria, Northumberland, and Tyne & Wear region.
Contact Details:
Walking-With-the-Wounded-5 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland
✨Tip Number 1
Network like a pro! Reach out to veterans' organisations and local support groups in Cumbria, Northumberland, and Tyne & Wear. Building connections can lead to insider info about job openings and valuable recommendations.
✨Tip Number 2
Prepare for interviews by researching the role and the organisation. Understand their mission and how you can contribute to supporting veterans. We want to see your passion for making a difference!
✨Tip Number 3
Showcase your experience with case management and working with diverse caseloads. Use real-life examples to demonstrate your skills during interviews. We love hearing about your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to support our veterans.
We think you need these skills to ace Veteran Liaison Support Officer (VLSO) Cumbria, Northumberland, Tyne & Wear in Sunderland
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Veteran Liaison Support Officer role. Highlight your relevant experience, especially if you've worked with veterans or in case management. We want to see how your skills align with our mission!
Showcase Your Skills:Don’t just list your qualifications; demonstrate how your organisational and time-management skills have made a difference in your previous roles. We love seeing real examples of how you’ve managed diverse caseloads or collaborated with teams.
Be Authentic:Let your personality shine through in your application! We value resilience and self-motivation, so share your journey and what drives you to support veterans. Authenticity goes a long way in making a connection with us.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need about the role and our organisation there!
How to prepare for a job interview at Walking-With-the-Wounded-5
✨Know Your Stuff
Make sure you understand the role of a Veteran Liaison Support Officer inside out. Familiarise yourself with the mental health pathway and the specific needs of veterans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience as a caseworker or in similar roles. Think about specific examples where you've managed a diverse caseload or collaborated with multi-disciplinary teams. This will demonstrate your ability to handle the responsibilities of the job.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced in the role, or how success is measured. This shows that you’re engaged and serious about making a positive impact.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The interviewers want to see if you’ll fit into their team culture, so be genuine and share your passion for supporting veterans. It could make all the difference!
