At a Glance
- Tasks: Support veterans by managing their needs and coordinating care across various services.
- Company: Join a dedicated team at Pennine Care NHS Foundation Trust, focused on veteran wellbeing.
- Benefits: Enjoy competitive leave, travel expenses, and an Employee Assistance Programme.
- Other info: Flexible home/hybrid work with travel across the North West.
- Why this job: Make a real difference in veterans' lives while working in a supportive environment.
- Qualifications: Experience in casework and a passion for helping others is essential.
The predicted salary is between 37338 - 44962 £ per year.
Location: Home / Hybrid with travel to multiple locations within Pennine Care NHS Foundation Trust. The role covers a wide geographical area including Greater Manchester, Lancashire, Cheshire and Merseyside. Possible travel to South Cumbria.
Hours: 37.5 per week (e.g. 9:00–17:00 with half-hour unpaid break). Location note: Ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.
Responsibilities
- Manage a caseload of ex-servicemen and women within a multi-disciplinary team.
- Assess client needs, source appropriate support, and navigate ongoing services to achieve outcomes.
- Act as the central point of contact for service users, coordinating care across housing, debt, welfare, education, training, social isolation, relationship issues, and related needs.
- Make referrals for support in collaboration with local delivery partners while maintaining overall caseworker responsibilities.
- Support clients to address challenges and work towards positive outcomes within the mental health pathway.
Qualifications and experience
- Experience as a caseworker with the ability to work independently and manage time and caseloads effectively.
- Ability to work within a dispersed and diverse caseload and collaborate with a wider support team.
- Experience or specialization in housing is advantageous but not essential.
- Experience or familiarity with working with veterans is beneficial but not essential.
About the role
As part of Op COURAGE, the veterans mental health and wellbeing service, the Veteran Liaison Support Officer (VLSO) will work with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
Application process and timeline
Please apply by completing and submitting our short application with a supporting CV and covering letter. It is important you read through WWTW key values, the Job Description and Person Specification prior to submitting the application. All documents can be accessed here. Closing date for applications: Sunday 21st June 2026. Interview date: Friday 3rd July 2026.
If you are currently serving or have served in the Armed Forces, WWTW Employment Advisors are available to support your application. For further details, please contact our HR team. If you have any problems or require assistance with the application process, the HR team will be happy to assist. Contact number for HR: 07355 672 182.
Benefits
- Employee Assistance Programme
- Bike 2 Work Scheme
- Death in Service following successful completion of probation
- Travel expenses
- Competitive annual leave
WWTW is an equal opportunities employer and is committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Veteran Liaison Support Officer (VLSO) Pennine in Manchester employer: Walking-With-the-Wounded-5
At Pennine Care NHS Foundation Trust, we pride ourselves on being an exceptional employer dedicated to the wellbeing of our staff and the communities we serve. Our supportive work culture fosters collaboration and growth, offering employees opportunities to develop their skills while making a meaningful impact in the lives of veterans across Greater Manchester, Lancashire, Cheshire, and Merseyside. With benefits such as an Employee Assistance Programme, competitive annual leave, and a commitment to mental health, we ensure that our team is well-equipped and valued in their roles.
Contact Details:
Walking-With-the-Wounded-5 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Veteran Liaison Support Officer (VLSO) Pennine in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterans' community or related fields. Attend local events or online meet-ups to make those valuable contacts that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the organisation and its values. Understand their mission, especially around supporting veterans, so you can show how your experience aligns with their goals during the chat.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your skills and experiences relevant to the VLSO role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and making a difference for veterans.
We think you need these skills to ace Veteran Liaison Support Officer (VLSO) Pennine in Manchester
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description and person specification. This will help us understand what we're looking for and how you can showcase your skills effectively.
Tailor Your CV and Cover Letter:Make sure your CV and cover letter are tailored to the role of Veteran Liaison Support Officer. Highlight any relevant experience, especially in casework or working with veterans, so we can see how you fit into our team.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your documents and ensures you’re considered for the role. Plus, it helps us keep everything organised!
How to prepare for a job interview at Walking-With-the-Wounded-5
✨Know Your Stuff
Make sure you thoroughly understand the role of a Veteran Liaison Support Officer. Familiarise yourself with the responsibilities, especially around managing caseloads and coordinating care for veterans. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience as a caseworker or any relevant roles. Think about specific examples where you've successfully managed a diverse caseload or collaborated with a team. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Understand the Clientele
Since this role involves working with veterans, it’s beneficial to have some knowledge about their unique challenges. Brush up on issues related to mental health, housing, and social isolation that veterans may face. This will help you connect better during the interview and show your commitment to supporting them.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the support systems in place for veterans or how success is measured in this role. Asking questions shows your enthusiasm and helps you gauge if the organisation aligns with your values.
