At a Glance
- Tasks: Serve customers, maintain stock, and ensure a clean store environment.
- Company: Join Walker's, a brand dedicated to showcasing the best of Scotland.
- Benefits: Enjoy 25% employee discount, National Living Wage, and generous holiday allowance.
- Other info: Flexible part-time roles available, perfect for students.
- Why this job: Be part of a supportive team and build your career in retail.
- Qualifications: No experience needed; just bring your passion for customer service!
About The Role
We have exciting opportunities to join our Aviemore Shop team as Shop Assistants starting September 2025. These roles are the face of the Walker\'s Brand, welcoming customers into our stores to enjoy \'Scotland at its Finest\'.
There are 2 part-time permanent positions available, ideal for individuals with experience in a similar role or those seeking their first step into retail, with a passion for delivering high-quality customer service.
DUTIES AND RESPONSIBILITIES
- Serving customers in a polite and friendly manner
- Maintaining stock and arranging displays
- Compiling orders for customers and colleagues where applicable
- Maintaining high standards of the premises, including the store and office
- Handling money
- Maintaining cleanliness of the store
Skills / Experience
- Excellent customer service skills
- Strong communication skills
- Team player
- Proactive attitude
- Numeracy skills
Why Join Us:
- Build your career with Walker’s and become part of “Scotland at its Finest”
- Enjoy a 25% employee discount on our products
- Paid at National Living Wage for all ages (16+), increasing with training levels
- Auto-enrolment into our pension scheme after 3 months
- Life assurance
- Generous holiday allowance that increases with service
- Healthcare and well-being benefits
- Overtime pay depending on hours worked
- Long service awards
- Family, maternity, and paternity leave
About Us
Our people are at the heart of everything we do. Without them, we couldn\'t be Scotland at its finest. We are committed to providing reliable employment to our local community and are proud to be an Equal Opportunities, Disability Confident, and Young Person\'s Guarantee employer. We look forward to welcoming you to our team.
#J-18808-LjbffrShop Assistants - Aviemore employer: Walker's Shortbread
Join Walker's in Aviemore, where our commitment to high-quality customer service and community support makes us an exceptional employer. Enjoy a range of benefits including a generous employee discount, competitive pay, and opportunities for career growth within a supportive team environment that values every member. With a focus on well-being and work-life balance, we are proud to offer a workplace that truly embodies 'Scotland at its Finest'.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistants - Aviemore
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Walker's Shortbread, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Walker's Shortbread!
We think you need these skills to ace Shop Assistants - Aviemore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Walker's Shortbread, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Walker's Shortbread and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Walker's Shortbread that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Walker's Shortbread
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
