At a Glance
- Tasks: Join our team as a Shop Assistant, serving customers and maintaining store standards.
- Company: Walker’s is dedicated to showcasing Scotland's finest products and supporting the local community.
- Benefits: Enjoy a 25% employee discount, competitive pay, and generous holiday allowance.
- Other info: Flexible part-time hours with a friendly work environment in beautiful Aviemore.
- Why this job: Be part of a supportive team that values hard work and offers career growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for customer service and teamwork.
About The Role
We have an exciting opportunity to join our Aviemore Shop team as a Shop Assistant. This role is the face of the Walker\'s Brand, welcoming customers in to our stores to purchase \'Scotland at its Finest\'.
This is a part time permanent position, ideal for an individual who has experience in a similar role or looking for their first step into retail, with a passion for delivering high quality customer service.
Working 3 days from 6, with Saturdays on rotation (1 in 3) and providing holiday cover when required. Minimum 20 hours per week available.
DUTIES AND RESPONSIBILITIES
- Serving customers in a polite and friendly manner
- Maintain stock of products and arrange displays
- Compile orders for customers and colleagues where applicable
- Maintain high standards of the premises, including the store and office
- Money handling
- Maintain high standard of cleaning the store
SKILLS / EXPERIENCE
- Excellent customer service skills
- Strong communication skills
- Team player
- Proactive attitude
- Numeracy skills
Why Join Us:
Bake your career at Walker’s and become a part of “Scotland at its Finest”. We value our team and reward hard work and dedication with:
- 25% employee discount when purchasing our product from our own shops
- Pay National Living Wage to all ages (16+ years) which increases with training levels achieved
- Auto-enrolment into our pension scheme after 3 months
- Life Assurance
- Generous holiday allowance which increases with length of service
- Healthcare and Well-being benefits
- Overtime rates depending on hours worked
- Long Service Awards
- Family/Maternity/Paternity leave
About Us
Our people have always been at the heart of everything we do, and without them, we couldn\'t be Scotland at it\'s finest. Proving good, reliable employment to our local community has been at the core of Walker\'s values since the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person\'s Guarantee employer. We can\'t wait to have you as part of our team.
Shop Assistant - Aviemore employer: Walker's Shortbread
Join Walker's in Aviemore as a Shop Assistant and become part of a team that values its people and the community. With a commitment to high-quality customer service, we offer competitive pay, generous holiday allowances, and a supportive work culture that encourages personal growth and development. Enjoy unique benefits like a 25% employee discount, healthcare perks, and long service awards while working in a vibrant location that showcases 'Scotland at its Finest'.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant - Aviemore
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Walker's Shortbread, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Walker's Shortbread!
We think you need these skills to ace Shop Assistant - Aviemore
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Walker's Shortbread, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Walker's Shortbread and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Walker's Shortbread that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Walker's Shortbread
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
