At a Glance
- Tasks: Serve customers with a smile and keep our shop looking fabulous.
- Company: Join the iconic Walker's Shortbread team, celebrating Scotland's finest treats.
- Benefits: Enjoy a 25% discount, competitive pay, and generous holiday allowance.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Perfect for those wanting to kickstart their retail career in a fun environment.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
We have an exciting opportunity to join our Shortbread Shop team as a Shop Assistant. This role is the face of the Walker's Brand, welcoming customers into our stores to purchase 'Scotland at its Finest'. This is a part-time permanent position, ideal for an individual who has experience in a similar role or is looking for their first step into retail, with a passion for delivering high-quality customer service.
Working Saturdays in the Shortbread Shop, 9am-3pm, until 19th December 2026. From 9th January 2027, working Saturdays in High Street Shop, 9am-5pm, on a lone-working basis until 1st May 2027. After this, the role returns to the Shortbread Shop. Minimum 6 hours per week available.
DUTIES AND RESPONSIBILITIES
- Serving customers in a polite and friendly manner
- Maintain stock of products and arrange displays
- Compile orders for customers and colleagues where applicable
- Maintain high standards of the premises, including the store and office
- Money handling
- Maintain high standard of cleaning the store
SKILLS / EXPERIENCE
- Excellent customer service skills
- Strong communication skills
- Team player
- Proactive attitude
- Numeracy skills
Why Join Us
- 25% employee discount when purchasing our product from our own shops
- Pay National Living Wage to all ages (16+ years) which increases with training levels achieved
- Auto-enrolment into our pension scheme after 3 months
- Life Assurance
- Generous holiday allowance which increases with length of service
- Healthcare and Well-being benefits
- Overtime rates depending on hours worked
- Long Service Awards
- Family/Maternity/Paternity leave
Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at its finest. Proving good, reliable employment to our local community has been at the core of Walker's values since the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.
Shop Assistant - Shortbread Shop in Aberlour employer: Walker's Shortbread
Walker's is an exceptional employer, offering a welcoming work environment where employees are valued and supported. With competitive pay, generous holiday allowances, and a commitment to employee well-being, we provide ample opportunities for growth and development within the retail sector. Join us in our Shortbread Shop, where you can enjoy a 25% discount on our products and be part of a team that embodies the spirit of Scotland's finest.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant - Shortbread Shop in Aberlour
✨Tip Number 1
Get to know the Walker's Brand! Familiarise yourself with our products and values. When you walk into that interview, show us your passion for delivering high-quality customer service and how you can be the friendly face of our Shortbread Shop.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with customers or working with the team, being a great communicator is key. Try role-playing common retail scenarios with a friend to boost your confidence.
✨Tip Number 3
Show us your proactive attitude! Think about ways you can improve the customer experience or keep the shop looking its best. Bring these ideas to the table during your interview to stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team. Don’t forget to highlight any relevant experience or skills that make you a perfect fit for the Shop Assistant role!
We think you need these skills to ace Shop Assistant - Shortbread Shop in Aberlour
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love delivering great customer service. Share any experiences you've had that highlight your friendly and polite approach, as this is key for a role in our Shortbread Shop.
Tailor Your Application:Make sure to customise your application to fit the Shop Assistant role. Highlight any relevant experience or skills that match what we're looking for, like teamwork and communication skills. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you're keen on joining our team at Walker's!
How to prepare for a job interview at Walker's Shortbread
✨Know the Brand
Before your interview, take some time to learn about Walker's and their products. Familiarise yourself with their shortbread offerings and what makes them special. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Since this role is all about delivering high-quality customer service, think of specific examples from your past experiences where you excelled in this area. Be ready to discuss how you handled difficult customers or went above and beyond to ensure a great shopping experience.
✨Demonstrate Team Spirit
As a shop assistant, you'll be part of a team. Highlight your ability to work well with others by sharing stories that showcase your teamwork skills. Mention any group projects or experiences where collaboration led to success.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your enthusiasm for the role and the company. For example, you could ask about opportunities for growth within the team or how they maintain high standards in customer service.
