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- Tasks: Be the friendly face of Aberlour House, welcoming visitors and coordinating their experiences.
- Company: Join a community-focused company that values its people and promotes equal opportunities.
- Benefits: Enjoy a 25% employee discount, generous holidays, and healthcare benefits.
- Why this job: Make a real impact by creating a warm environment for guests and colleagues.
- Qualifications: Excellent communication skills and proficiency in administration, especially Excel.
- Other info: Work in a supportive team with opportunities for career growth and development.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for a professional, friendly, and highly organised Receptionist to become the welcoming face of Aberlour House. This role is key to ensuring visitors, colleagues, and partners experience a warm, efficient, and well‑supported environment from the moment they arrive.
As our Receptionist, you will be responsible for providing a welcoming and professional service and ensuring the effective coordination of visits and day‑to‑day office activities. Your responsibilities will include:
- Delivering a warm and professional welcome to all visitors and ensuring a smooth guest experience.
- Managing and coordinating customer and staff visits, including itineraries, hospitality, travel arrangements, and internal communications.
- Acting as a central point of contact for all visit‑related needs and maintaining a clear, centralised system for tracking upcoming visits.
- Preparing meeting rooms, organising refreshments, and supporting wider office administration including room bookings and post handling.
- Managing the switchboard and incoming calls to ensure efficient communication across the business.
- General office admin including working on Excel.
We are looking for someone who is:
- An excellent communicator, both verbally and in writing.
- Skilled in administration and IT, particularly confident using Excel.
- Highly organised with the ability to multitask and manage competing priorities.
- Customer‑focused, friendly, and approachable.
- Proactive in solving problems and supporting others.
Hours: 39 hours per week, 8am - 4:30pm (Mon-Thu) / 8am - 3:30pm (Fri)
Why Join Us
We value our team and reward hard work and dedication with:
- 25% employee discount when purchasing our product from our own shops.
- Pay National Living Wage to all ages (16+ years) which increases with training levels achieved.
- Auto-enrolment into our pension scheme after 3 months.
- Life Assurance.
- Generous holiday allowance which increases with length of service.
- Subsidised staff canteen services.
- Healthcare and Well‑being benefits.
- Overtime rates depending on hours worked.
- Long Service Awards.
- Family/Maternity/Paternity leave.
Our people have always been at the heart of everything we do, and without them, we couldn’t be Scotland at its finest. Providing good, reliable employment to our local community has been at the core of Walker's values since the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can’t wait to have you as part of our team.
Aberlour House Receptionist employer: Walker's Shortbread
Contact Detail:
Walker's Shortbread Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aberlour House Receptionist
✨Tip Number 1
First things first, make sure you know the company inside out. Research Aberlour House and its values so you can show how you fit in. When you walk in for that interview, let your enthusiasm shine through!
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the face of the company. Role-play with a friend or family member to nail those warm greetings and professional responses. Confidence is key!
✨Tip Number 3
Get organised! Brush up on your multitasking skills because you'll be juggling visitors, calls, and admin tasks. Create a mock schedule to practice managing your time effectively – it’ll help you feel more prepared.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Aberlour House Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional personality shine through. We want to see how you can be the welcoming face of Aberlour House, so don’t be afraid to inject a bit of warmth into your words!
Tailor Your Experience: Make sure to highlight your relevant experience in administration and customer service. We’re looking for someone who can manage visits and coordinate activities smoothly, so give us examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-organised information, just like we do in our office! Use bullet points if it helps to make your skills and experiences stand out.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aberlour House.
How to prepare for a job interview at Walker's Shortbread
✨Show Your Warmth
As a Receptionist, your role is all about making people feel welcome. Practice a friendly greeting and maintain a positive attitude throughout the interview. Remember, first impressions count!
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific examples from your past experiences where you successfully coordinated visits or handled busy schedules.
✨Brush Up on Your IT Skills
Since the job requires proficiency in Excel and general office admin, make sure you’re comfortable discussing your experience with these tools. Consider preparing a few examples of how you've used Excel to streamline processes or manage data.
✨Communicate Clearly
Effective communication is key for this role. During the interview, focus on articulating your thoughts clearly and concisely. You could even practice answering common interview questions with a friend to build your confidence.
